Customer Ratings & Reviews

Had to return and item and they exchanged it cause it was defective that we bought for our daughter in law. Had no problem.

Love theprotection plan. Just dont like that they use third parties and easy process may get complicated if many involved

The 2 service men were strong and fast. They were punctual too.

i had a minor fix with the ice machine, they came and fixed the problem

Seems silly to review something I haven't used yet (and hope I never have to, actually) but I hope to win the gift card, so here it is.

Until I receive the protection plan in writing, I cannot review it. My purchase depended on receiving a written copy. If past experience is any indicator, the plan will be great. Your Geek Squad, unlike your sales and billing departments, always exceeds my expectations.

I consider this pay service better than lowe's on home depot

I have not needed them to come to my house yet but i heard from other people i know and they said they did a really great job. Right now I've been lucky and i have not needed them to come to my house yet. I guess I've been lucky but I have to give them 5 stars from what i heard from others.

This refrigerator is absolutely great!! I had to replace my older LG version and this one is such an upgrade. The ice cubes inside the door of the ice maker are just like the ice tray cubes. The one at the bottom is as well but bigger. I love this one! Nice upgrade LG!

The security of having this “in my back pocket” is a great feeling.

Removed all the packing and took with them and installed my new purchase and explained it's operating instructions.

Usually purchase for large appliances or expensive items. Have used the service/warranty on other items. Fast and simple process.

The agent was extremely helpful and curious came in carrying the set up two floors and set it up programmed all the chanel's and even set up the remote then spent the time showing me how to use it

Geek squad is always a great idea. We haven’t had to use them yet but glad I have it if needed for a great price.

Refrigerators were built originally to last a lifetime. Unfortunately that is not the case today. Repairs will happen and they can be very expensive. I have purchased extended coverage on my last three refrigerators and they have been needed. I do NOT buy extended coverage on all items that I purchase. For expensive appliances, it is important to get.

Like any other insurance, it is worth it when you have to use it. It is a waste of money when you don't. One thing it, I haven't had any issues with BB "Geaksquad" warranty. I have used it a few I Times and I would get it if it isn't the same price as a replacement.

Like any other insurance, it is worth it when you have to use it. It is a waste of money when you don't. One thing it, I haven't had any issues with BB "Geaksquad" warranty. I have used it a few I Times and I would get it if it isn't the same price as a replacement.

Delivered my item and explained the warranty. I know if somthing happens i will be taken care of.

Always get the warranty just in case. You never know.

They delivered and hooked up my refrigerator beautifully, left no mess and took all of the packaging with them