Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,563 reviews
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the investment. Never know if something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and my refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad took care of all my needs without hesitation very happy to have the experience with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out right away when I had an issue with my dryer. And since it wasn't working properly they made the progress of replacing it very easy. After this I will be buying all my major appliances with Greek Squad Protection. Its worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definatly necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty's value to be determined

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not terribly easy to access service, don't know whether it is a function of pandemic & not as many people working but takes a long time to reach someone

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your great feedback. To answer that, the pandemic definitely does cause a higher call volume which leads to a longer wait time. We apologize for that! But we absolutely hear you and appreciate the information.

  • Rated 4 out of 5 stars

    Service contract

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues with my purchase but if the delivery and hauling away are any signs of what to expect then I am doomed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a good thing to have an extra warranty. i have that,plus they repair at my home or replace it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Safe

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fa i haven't used it but it's a good comfort that i have it... it's gives me a piece of mind....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is,where its at. Guys are professional and trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the four types of ice! There is also plenty of space even though it’s a counter-depth fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection plans out there. I had use get a TV repaired and since they couldn’t repair it. They replaced it and gave me the exact value of the TV that I paid for it 3 years earlier. I now buy geek squad protection on all items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are helpful. When I call for service they set a date and are on time when they come to the house. They fix everything I have called them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the refrigerator as a gift for my mother. Very spacious for its size. The all black exteroir is shiney and easy to clean. Overall, the refrigerator looks and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to be covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful to have warranty for the next three years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ALWAYS GETS IT RIGHT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have competent people handling your precious gear. And GEEK SQUAD always delivers on care and quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this and hopefully won't need too!! It is nice for the piece of mind and not having to renew the manufactures warranty every year. I only buy these for big ticket items and only had to used this warranty once before and was pleased with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not had any issues with our new appliance, but feel great knowing that we have the Geek Squad ready to come out an help as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full protection on my fridge for 3 yrs with no deductibles

    I would recommend this to a friend
Sponsored