Customer Ratings & Reviews

Would not buy anything without geek squad protection. Bought a game console for my kids recently, it broke like a moth after and i got it fixed no questions asked. For peace of mind and to protect your investment you are better off getting the service.

The technicians were helpful and set everything up

Geek squad protection plan is by far the best Best purchase I’ve made for all my appliances.

Made the ease of adding the warranty to our fridge after purchase a smooth and seamless process.

Haven't had to use this yet, but it gives me peace of mind to know that if anything goes wrong, it's covered.

Highly recommend it. Had it on my prior Samsung fridge and it was used more than once. As a note, the repair needed was 3-4 times the cost of the extended warranty. It is expensive, but the additional peace of mind makes it a necessity

Geek squad always great ton work with! Minimal stress and good coverage.

I don’t usually buy protection plans but after going through 2 refrigerators I felt compelled. The price was right and the peace of mind was priceless. We have not had to use it which is great but it is there if we need it.

Getting a geek squad protection plan is a must on any and all products you buy. Having no worries and peace of mind is why you should get a plan with them. Just make sure to get the right amount of years your happy with and you will be good to go

This is a great product I should have bought the 13cu ft but this still is amazing.

Simple and quality refrigerator. I love the ice and water machine.

Protection warranty is peace of mind something that happens within 3 years or 5 years is better. Instead of buying new products if cannot fix. If not available to fix they will help to find the solution and customer service very easy to talk.

We have been without a correctly functioning fridge for 4 months now. No one in customer service seems to care that there is no solution in sight. One service tech has already 'repaired' the issue and a week later the same problem was back. NUMEROUS service techs have no-called/no-showed or cancelled last minute appointments with us. Today, customer service informed me they would love to reschedule the tech visit (from today, 8/5 that was a no-show), but they can't because there are no available appointment options. It is ridiculous to expect your customer to go 4+ months without a functioning fridge with NO END in sight. Do better, geek squad.

The installer mounted everything and all is well, 5 years plan extended wrty seems good.

I purchased geek squad for protecting my new purchase

Always recommend the warranty! Yes, most products come with their own but for those you generally have to work back and forth with the manufacturer, this is a pain. With the Geek Squad you can go directly into the store!

Got the protection just to be on the safe side. Very nice to speak with when delivered

The Technician installed my Refrigerator on time and very quick

I PURCHASED A TOTAL TECH PACKAGE, IT WAS WORTH IT, I WAS ABLE TO USE IT FOR EVERY PURCHASE. IT PAYED FOR IT SELF , I WAS ABLE TO SAVE A LOT OF MONEY AND WHAT EVER I PURCHASED IS COVERED WITH GEEK SQUAD, WHAT A RELIEF!

Just by the protection, you cannot beat the fact that they will exchange it for a new product if they cannot fix it.... I use to never buy it then few years ago i tried it out and will not put it on almost everything i buy.