Customer Ratings & Reviews

We always get the protection plan it really does save you in the long run if something goes wrong with your unit

Make sure you are considering the size of the product when buying. If the size of your item doesn’t fit to a certain category, you will have to bring the item to the shop to get checked out. Example, deep freezer. Yes, bring that thing to the shop.

Seamless and a good deal. Can’t go wrong with the Geek Guys.

I always get this protection on my big ticket items! It’s a must and I do know the Few times ( hasn’t been many) that they never give you any hassles about fixing or replacing. It’s a great deal!!

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

I haven't used them yet for my refrigerator but for other purchases I have & they're great knows what they're doing

I AM ENJOYING THE DOOR IN DOOR FUNCTION. THE DOUBLE ICE MAKER IS ALSO VERY HANDY WHEN EXTRA ICE IS NEEDED. PLENTY OF STORAGE SPACE INSIDE AND I LOVE THE SLIDE OUT DRAWER IN THE BOTTOM OF THE REFRIGERATOR. WE LOOKED AT MANY MAKES AND MODELS OF REFRIGERATORS AND THIS ONE DEFINITELY HAS THE MOST BANG FOR THE BUCK! NO REGRETS PURCHASING THIS REFRIGERATOR.

I always trust Geek Squad to provide the best service.

I purchased the Geek squad protection plan cause three years ago I had brought a Lg refrigerator and it was a piece of crap and my Geek squad protection plan had save me thousands of dollars. So that's why I had purchased the Geek squad protection plan again

Geek Squad is great service, if you are buying appliances abd or extended warranty. Sales person Garett was very helpful, and went with whole process of ordering with great patience and no pressure at all. I will highly recommend. Money Worth spent

Great product exactly what I needed it for and everything worked so far

Just added on the extra warranty for refrigerator so haven't had to use as of yet.

Love the refrigerator and the customer service experience. The fridge was used and not open box. Still love it !

The guys were very careful in the installation process as they had little room to maneuver in removing the old unit and installing the new unit. Took their time to ensure that no damage would occur during the removal and installation of the new unit.

The specs were perfect. The refrigerator fit exactly where I wanted it to, it looks sharp, and there is pleanty of space on both sides

Had ice maker problems, one call and appointment made, no questions and in less than 10 days repair completed, no more issues

It's always better to have protection plan than nothing because you never know if your Refrigerator it's going to break down the road, after I let my old protection plan expire that's what happened to my old fridge after 11 years of service I had no protection plan and the parts are very expensive even if you want to fix it yourself.

It’s good to have extra warranty specially in big electronics.

Purchased this when we bought our refrigerator about a year ago. So far, we have not had to use it.

I would recommend extend warranty to anyone buying anything over one hundred dollars because boom you get it replaced just like that and then you just purchase another warranty for the new product. You just never know when something will break