Customer Ratings & Reviews

Very nice for the price, bigger than expected, had a great delivery and order experience!

Bit overpriced 3 year warranty for an item purchased for less than $400 but it's a need.

The 2 gentleman that delivered the refrigerator where so respectful and new what they where doing.

Best Buy is the best store I like to buy items in this place the customer service are excellent

It’s great no problems with it they don’t make much question they focus if to give you the best service

The agents were very professional - took care to deliver and set up new refrigerator and removed the old. Great Customer Service!!

I think is good to have warranty just incase the refrigerator will fail & its gives you peace of mind that you are protected

I purchased refrigerator that was delivered Jan 4th. I woke you this morning to what I thought was the lawn man outside my window. To my unpleasant surprise, it was my $2699 Samsung refrigerator sounding like a mower. I called Best Buy and was informed that even with the $299 Geek Squad protection plan it's nothing they could do because the first year everything is covered by the manufacturer. My protection plan started on the day of delivery which means for the first year my Geek Squad protection plan is for nothing. For all of my other appliances Geek Squad has been 100% on point, for the fridge not so much.

Geek sqaud service is the best, no wories no hassles, you have a problem and geek squad takes care of it.

I always apply Geek Squad protection to expensive electronic purchases, cause you never know. Plus, depending on product, you can easily exchange in store versus other protection plans were they use a 3rd party!

I can't really say on this particular purchase because they forgot to put our refrigerator on the truck! We'd been waiting about 7-8 weeks and had been living out of an ice chest for 3. Needless to say, we bought a much nicer refrigerator from a different store.

Well, I haven't had to use them yet, so it's sort of hard to review. My hopes are that they will live up to 5 stars! I bought this because not all reviews were wonderful for the LG refrigerator. The price is reasonable for the peace of mind if my fridge doesn't live up to the 5 stars I gave it! So far... everything is great!

Took multiple times, numerous calls, various in-home tech service visits, but end result, frig broke down and they replaced it. Highly recommend getting the service plan!

Haven’t needed to use this yet! But we are certain that it will be tip top like everything else!

Always good to get warranty. Protects against defects which usually appear in the first 2 years

I had issues with my refrigerator purchase and felt how this warranty can be of service. Good product and much better than manufacturer's warranty.

Customer support is very good and they solved my problem

Customer support is very good and they solved my problem

Geek Squad standard protection is a must have. I haven’t had to use it yet with my new ‘ ‘fridge, but the professionalism and expertise with other purchases make me want to recommend the Geek Squad.

I typically don't worry about extended warranties as items are being built with longevity in mind. Of course, that's not so with electronics, (built in obsolescence).