Customer Ratings & Reviews

Worker explained the process of the 3year geek squad protection plan and if anything went wrong with them item we bought, the protection will take affect until the expiration date stated on the plan.

The agent delivered and set up the freezer beautifully

They are so friendly and the Manager always makes sure his customers get what they're looking for.

My refrigerator was installed quickly, and the gentleman were very friendly. They also hauled off use old refrigerator. They were fast and efficient

When i read what was offered in the Geek Squad service I was happy to spend the money for peace of mind!

I feel safe knowing my insurance is directly through Best Buy services with geek squad

I used the warranty to replace my fridge . I had no issues with the claim

From day one to the last day, you can count on BestBuy deliver the best service possible and at no extra cost.

I haven't needed to use it but figured I'd purchase the 5 year plan. covers just about anything if it goes out. my old refrigerator didn't have it and just to have it looked at cost the price of the 5 year plan. hope I don't have to use it but glad I have in just in case.

Glad to have this just in case anything goes wrong. When they have come out in the past, they have always done a good job.

Excellent product .so far I’m in love with my new refrigerator

This is a very good fridge it’s roomy I can fit all my items in it perfectly

I love best buy for their geek squad option, havent had to use it yet, but its nice to know its available!

My previous well known branded refrigerator had cooling issues. So I purchased a new refrigerator. For peace of mind, I also purchased two years of extra warranty. I hope I don't have to use this service.

I haven't needed to use it yet but have bought before and was glad I did

Have not had to use this yet but I definitely wanted the protection for my new fridge

Great customer service, it is worth getting protected had issues in the pass and they don’t make it complicated but easy and fast to fix!

This fridge is by far one of the best ones we have had. Freezer and fridge space is huge!

Because of the expense of the refrigerator and the fact that it was a built in unit I felt it was prudent to purchase Best Buy's extended warranty.

great warranty program i have not being able to use it but they offer great services