Customer Ratings & Reviews

I haven’t used the warranty but so far I’m happy with the services that I’ve received.

Appliances do not last like they once did. I routinely buy these warranties now and have used them multiple times.

Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

This is my second year with Geek Squad Protection. I am enjoying the service. At the beginning I thought the money I paid for three years protection is a waste. But that is not the case, the service I am enjoying since last year is worth the money paid.

My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

Great guys for install…Haven’t found the need to call them out again & hope I will not in the future.

Excellent item. Work well. Needed a pat and Best Buy replace it

It better to get warranty on high price ticket items because if you decide to cheap out it can come back to hurt your wallet it repaireds.

Buy it for all items purchased from Best buy. Wonderful after sale service.

The geek squad person was able to resolve my refrigerator problem immediately and was able to detect the other issues with the new refrigerator and resolved it. if your buying a product from bestbuy, then buy geek squad protection too..very reliable

Good service. If I could get geek squad service for items I purchased elsewhere I would.

Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty. Also the price varies depending on the price of the item.

Bought it but have not had to use it yet. So, I am happy about that.

I use it to store my extra cakes in and it has been the best addition to my business

I have not had to use the plan. But better safe than sorry. I did read reviews from people and they recommended as refrigerator had problems down the line.

I love the fact i have bumper to bumper warranty on my refrigerator

Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.

I just made a purchase: therefore I can’t comment at this time.

Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.