Customer Ratings & Reviews

After reading everything that is covered under this plan, I am sooooo glad I purchased it. Hoping that I will never have to use this warranty, but happy to have it, just in case.

Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

I made the mistake of having the machines delivered and not installed later to find out from Samsung that I need to install professionally in order to keep my warrantee the geek squad came installed it free of charge when I could to charge me now great job guys thank you

Was sad that I had to use it to replace dryer. Replaced and delivered new worries free.

5 year plan of protection is a must in case the machine stop working. ksdlkslslsfjssa;lfsjspfjf

This LG All in One Washer/Dryer is awful. It takes forever to dry clothes and I've only had the machine 7 months and it is leaking water from underneath onto my floor and also in the pedestal drawer. Scheduling a service technician to come out and look at it was another story! He made modifications to the vent filter and I don't see what that has to do with a water leak. It did not fix my problem. I want to trade it in for a standard washer and dryer. I've contacted the Corporate office so we'll see if they will help. This machine cost me over $2000 and I can't afford to junk it!!

Great Whirlpool set. Large capacity, modern features.

The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

Nice to know I have the extra support if I ever would need it definitely worth the money.

Love it ! Cleans my clothes efficiently and dry them. Also has many options as well.

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

They did a great job swapping out our washer and dryer.

The protection plan provides peace of mind. Haven’t used it yet, but we've only had our washer a little over a week.

Hassle free warranty that gives you the peace of mind your equipment will be fixed or replaced if they break.

I went in trying to buy protection on a washing matching I had just purchase and the employee was very helpful. Maalik not only explained to me the benefits of getting the protection plan, he made me feel comfortable and try his best to help me. He was also very polite.

I decided to buy the Washer and Dryer and contract together with the BestBuy Card to get the BestBuy Points. You can wait and purchase later after you research the Mfr Service Warranty Service and BestBuy Service Contract to make an informed decision.

Have not used the warranty as of now but for the price its real good normally everything happens with in 3 years this warranty has 5 years, very few give out 5 yr on warranty on appliances.

These guys answer questions professionally and help with any problems that need to be solved!

Reasonable price point for the coverage that is included. I had reason to use coverage on a previous purchase I had made on another appliance: the process was very straightforward, and the repair was completely covered

The installation was fast, done right and the crew was professional.