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Customer reviews

Rating 4.6 out of 5 stars with 5746 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 5,746 reviews
  • Rated 5 out of 5 stars

    Geek squad service item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service product to help in case something goes wrong with new items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always follow through and repair or replace problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have something that in case something does go wrong they can either fix or replace it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cheapest insurance policy for appliances on the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great size, however when washing it makes a slight squeaky sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this I am going to be calling in a couple of days and will return back to let you guys know how the service was crossing fingers they can help me with my problem that I am having!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facts! Fact and amazing options for warranty cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased it and bestbuy sold it as told! Sounds like an amazing service to have and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty. That’s the only reason why I buy my electronics at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is everything. It breaks they fix it or replace it. Hassle free !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is good idea to buy this waranty, hopping never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys don't joke around when is talking about work, really professional and great communication... this 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big investment sometimes needs a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With some electronics the cost of replacing the item (or getting an upgrade by buying a new version of the product) is financially wiser than buying a protection plan. However, with the life expectancy of a clothes dryer, we believe the warranty was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just want the gift card.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It states that I need 50 characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year Geek Squad protection is a must preferable option for the buyers. Feeling safe about the product. Great Geek squad customer service. I strongly recommend to go for 5 year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my tv fridge washe and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service! always helpful to meet my needs depending on electronics or home appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service with Best Buy being long time buying from them. I never have an issue with finance offer to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luckily have not used this service. Pay attention to the needed recommendations so it is valid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    kind of noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kind of noisy and the lid is stuck on “locked” after a couple of months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the 5 year Geek Squad Protection Plan when we buy a product from Best Buy: worth the peace of mind to know you are covered beyond Mfg. Warranty.

    I would recommend this to a friend