Customer Ratings & Reviews

I haven't had to use this and hopefully won't have too!! I only by this warranty for big ticket items. I have only had to use this warranty in the past once and was pleased with the experience. I would recommend it for big ticket items!

I could not get my dryer hooked up on delivery day due to not having proper valve, after having proper valve in place, it took me one phone call for geek squad to come back in and hook up my gas dryer

Gives us peace of mind knowing we have this coverage for the next 5 years.

Geek squad has one of the best protection pains ever. I get it on everything I buy from Best Buy and have never had a problem using it. I make lager purchases from here just for the protection pains!!

Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

I have not had to use my warranty yet to this day due to whirlpool being an awesome product but I am happy knowing that I have a five year warranty to cover any issues that may occur.

Have not had to use yet but the pricing was good for the amount of years covered.

Geek Squad installers are professional and know what to do

We’ve had a lot of issues with it and leaking since we got it, which was 4 years back. We’ve had different techs look at it, one part replaced which was not the fix. It ran great besides that and the leak was random and runs quiet. It’s being exchanged for a different unit. Best Buy has been very helpful with that.

Im happy with the warranty i feel like its a great price for the term other places i looked before finally purchasing here only offered 1 yr warranty for almost same price.

I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

Geek squad is always a must. Get your warranty delivery did a grate job

Geek squad arrived on time and installed washer quickly. They did a dry run, but forgot to remove the product pamphlet inside. It got soaked!!!. Luckily, we called and was advise to download from site.

I haven’t had to use the extended warranty yet. Home delivery and installation was great.

The agent installed my washer. He was very professional and knowledgeable

IF I HAD NOT INVESTED IN THIS PRODUCT I WOULD BE SPENDING A LOT OF MONEY.

With every major purchase, I always get extended protection. In several instances paid for itself and sometimes many times over.

havn't had to use yet, hopefully don't have to. Doing this for my entry to chance to win

I had my Samsung washer out of order after a year. Unfortunately I did not purchase the extra protection plan so it costed me fortune to fix it but i had to do it anyways. Great services and friendly mechanics thanks to Bestbuy Geeksquad. Thank you!

I haven’t had to use this yet but hopefully it comes in handy when something goes wrong with my washer or dryer. I will update in the future.