Customer Ratings & Reviews

excellent the best I recommend I love it very good work, fast and very professional

I haven't used the service for the washer but Greek is the best! I've had them work on my laptops in the last.

Love this washer. It washes amazing and has so many cool features! The service was awesome and the people were nice.

A must have for all appliances these days it seems like things aren't built to last anymore.

I've not had to use the geek squad but it is nice having the peace of mind knowing that they are there if my washer quits working.

I hope I never have to use this, but was told just call us if you need us…

Fortunately haven't had to use it as washer is brand new but it is good to have should something go awry.

Used it within thirty days for the dryer. Technician came out addressed the issue and gave great advice . It paid for itself with that one visit

Love the new washer and dryer. Quiet and gets cloths cleaner than my old machine. Holds a large amount of cloths with ample water for the job.

Great product to have at a reasonable price and easy to use

Best Buy offers by far the best protection plans out there. They work hard to get the repair done in a timely fashion & the repairmen are always very knowledgeable, respectful and friendly. Highly recommend getting this for any high ticket item!

With major appliances, nothing is better than knowing that the right person will come to install and service your appliance if there ever is a need.

My washer gave out and geek squad replaced it right away. Highly recommend getting it.

I received a replacement washer in a timely fashion

Perfect part of the washer I purchased, I have a complete set now. Great service if needled

With all the computerization it's a great price of mind to know I have this and do not have to watch endless videos to troubleshoot any issues that can potentially void my warranty.

Always there to help when needed though i havent needed to use it more than a couple times.

Had to add this purchase and hope that I don’t have any issues.

The geek squad always responds when I need them to. I just wish they were all as smart as the first technician I got.

I bought this because I felt it is better to be on the safe side. Of course, equipment has a tendency to fail just after the warranty is over, but I guess that is life.