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Customer reviews

Rating 4.5 out of 5 stars with 3669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,669 reviews
  • Rated 5 out of 5 stars

    immediate help, thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my older laptop cleaned up so it would work faster. Geek Squad was professional in their approach and did a complete scan getting the laptop back up to speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What warrenty?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what this warranty is supposed to cover. I but warranties and then forget that I even have them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope they can fix my dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating it 4 stars for now. Will update once I receive the needed service that I know will need on my dishwasher.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    phone case

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The case is very durable and reasonably priced too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great price not a bad services to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staffs are friendly and extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not needed this, but I know I will be needing them in the near future. Happy to have gotten it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they are in my corner, I get the protection plan on everything I get from Bestbuy and it has paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    already used it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month of my OTR purchase my stove top lights stopped working. they shipped stuff quick and the tech came out and fixed the board. Very nice and handy, glad to be protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr protection for major appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan reasonably priced, hopefully good coverage, hope we never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service they responded very quickly and the quality of the service is good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad fixed my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied to get this geek Sqad service, the representative was on time & handled my fridge well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never have to use it but it is nice to have the reassurance that experts will do the repairs or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have it! Never know what will happen. Never had an issue with getting someone to come out even if it's something small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, 5-Year Standard Geek Squad Protection, very professional and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    builders plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a suite of appliances from best buy and theyre all protected by the GEEKS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails me they fix everything!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! I recommend you to have this on all your major appliances and or gadgets, computers etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heat squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time very friendly customer service………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the warranty but I feel much at ease knowing I have a 5 year protection plan.

    I would recommend this to a friend