Customer Ratings & Reviews

The Geek Squad protection plan is good to have in case your product has an issue

When I bought the fridge, I was ready to skip the service plan. I’ve never been a fan of throwing money at “what ifs.” But my wife talked me into it—$139 for peace of mind. Fast forward: six months before the warranty’s up, the ice machine calls it quits. Total repair cost? $420. The plan covered every cent. So yeah, I’ll admit it. The plan paid for itself three times over, and I didn’t have to lift a wrench or argue with a tech. It wasn’t just a good deal—it was a smart call. Props to my wife.

Very happy with this purchase. Has a light inside so you dont need to turn on the lights to see inside. Nice size. Sliding basket also.

Geek squad service is awesome they arrived on time and setup my receiver and explained it to me and made recommendations.

Since this was a major appliance, I figured I should get the 3-year plan and not 5-year plan. I chose the shorter plan on the assumption if something is going to break, it will be sooner than later.

Purchased the protection on several different high end products, but never had to use it yet, "knock wood ".

Love my fridge.The features are very good and useful for meal planning. I know when an item is about to expire. Writing notes is awesome.

So far they're fixing it when they need to. Don't know about the reimbursement of the foods. Foliage won't know until after I submit it, but so far satisfactory unfortunately they have canceled so I've been able to use my freezer too much more refrigerator, so we'll have to see how the food spoilage reimbursement comes about

Fantastic product - we're so happy that we spent the money for this fridge.

love having the protection. it a piece of mind and all have to do is call BB and they handle it all for me.

Extremely quiet and efficient fridge with extreme level of flexibility.

Bought this fridge to replace our last KitchenAid fridge which lasted us 16 years. This was closest in design to our last fridge but for some reason came with less shelves on the fridge and freezer sides. Additional shelves must be purchased separately when the older models came with all the shelves which is ridiculous as there are clearly grooves for the missing shelves. Also the ice maker in the freezer is obnoxiously loud when making ice. Our prior fridge was never this loud. Overall the fridge is ok but we much prefer the older model. Picked KitchenAid since our last one gave us 16 years. Hopefully this one has a long life as well.

Excellent and fast, friendly service. I had a issue with my Outlook account and they were able to talk me through the issue, relatively easy.

I hear 1, will someone go 2? I'll go 3. Going once, going twice... 5 year oh my goodness we have 5 years going once, twice, sold to the handsome young man over there. 5 year service protect is comforting for such a great purchase price.

Best Buy honors its Geek Squad protection plans. I buy them for all my appliances, TV's and electronics. Definitely worth it since they don't make things like they used to.

Very good service if anything were to happen. Definitely would get it again.

I always buy LG products because their products are well designed, last longer and the quality is good.

Space saver . Does a great job cooling as well as fitting in the limited s0ace we have for it .

We never leave Best Buy without it! We get it with all of our purchases because we know it works, and the refrigerator we purchased is no exception. This plan includes key benefits such as failure protection from power surges, comprehensive coverage for parts and labor, and up to $300 for spoiled food and medication per event, although it does not cover spoilage due to power outages. I advocate that you purchase a surge protector, but I LOVE that power surges are covered. Noteworthy is the in-home repair service, which adds convenience by having technicians come to your home for necessary repairs or replacements. Additionally, the plan covers failures from normal wear and tear and even damage from lightning strikes. The flexibility of transferring the protection plan to a new owner without extra charges enhances the resale value of your appliance. If a replacement is necessary, reinstallation is included if initially installed by Geek Squad. Overall, the Geek Squad Protection Plan is a worthwhile investment for extended security and peace of mind, making it particularly valuable for owners of high-end appliances.

Great Freezer! NO FROST, Tons of Storage for the Slim Size. Great addition to the house. Stays cold -3 Degrees F. Has a Refrigerator mode. Would definitely recommend.