Customer Ratings & Reviews

Best deal ever, no regrets. I had to use twice, save me a lot of money. They were so fast. I recommend.

I actually don’t know for sure if they are five stars on this or not and I hope I never have to find out. If something does go wrong I know I will need the coverage because the purchase took all that I had

Have not had to use their services but it feels good to know they will take care of me.

Very fast courteous service would definitely order from best buy again

The geek squad crew were very friendly and professional. I always get a protection plan since appliances aren't built to last as long as they use to and it gives me the peace of mind that if something goes wrong I have professionals that can take care of the problem promptly and properly.

I have always relied on the extended warranty for a large purchase from Best Buy

Great investment. Extends the one year factory parts and labor 4 years for a total of 5 years. The maintenance people in all aspects wow the customer.

This protection plan saved me from paying for a new dishwasher out of pocket. My last dishwasher bit the dust before the end of the 5 year warranty. Parts were no longer available. Because I had a 5 year extended warranty on my last dishwaher- I paid $80 for my new dishwasher plus the cost of a new extended warranty. Well worth the money and Best Buy honors their extended warranty!

haven't needed it yet so it's hard to rate. bought it for protection against any issues using the self-cleaning feature. KitchenAid said that issues caused by using the self-cleaning features high heat are caused by improper installation when it occurs. I added a heat register to my cabinet to allow for better air intake by the oven when it is operating during the self-cleaning cycle to be safe. to help it breath better.

I stand protected, with my kitchen appliance if and when I need answers not unsolved problems or unsolved solutions I rely upon my 5 year standard Geek Squad Protection Plan. The Geek squad protection plan is expertly crafted to protect my buyers rights and expectations and solutions. I would not buy a item without the coverage of a Geek Squad Protection Plan. And thats a fact as well as a true statement.

I cannot really review this well as I have not yet used their services. I am sure they will provide good service if I need it

Excellent service for a protection plan they take care of the products they sell better than the manufacture in most cases

The Geek Squad Service did an excellent job installing our built in refrigerator. Thank you. Recommend Best Buy for purchasing high end appliance products.

The microwave was installed as expected. Had product issues but on 3rd try we got the microwave oven installed, tested, and is operating. I purchased a 5 year Geek Squad warranty in Feb. '23. I expect that if there are any issues the Best Buy/Geek Squad personnel will be able to correct any issues or failures.

Wow, this product is very nice. I love it. The space is fitting my kitchen.

Best Warranty I am guessing. All covered. Geek Squad is great

I always buy this on a large purchase, usually the five year plan. Sometimes I don’t use it at all but the few times I have of paid for the times I didn’t use it. So I think I’ve broke even over the years. It all depends if you can self-insure your self or not.

Have not needed them yet. But I am glad we bought some protection.

New dishwasher purchase, so no occasion to use yet. Purchased the machine any warranty at Best Busy vs another retailer because of the warranty duration and total cost—best deal I found.

I didn’t have geek squad install the TV yet because I am still doing painting in the room it will be installed, but I had a very good experience with Troy who was the salesperson I had at the Naples, Florida location. He gave me all the information on various TVs for me to make a decision on which one was best for the price I wanted to spend. Also he matched the price Costco had it advertised for. I did sign up for the additional 5 year warranty.