Customer Ratings & Reviews

I have been purchasing the extended protection for several years when I purchase an appliance. I had a washing machine that was under this protection plan. The technician came out and told me it could not be repaired. I thought that I would be out of pocket, but to my surprise I was told to go to a Best Buy and pick out a comparable washer. Needless to say I purchased the protection plan.

Has alot of room in it. I love how it lets you know if yhe door is left open. My veggies stay fresher, Just everything about it is awesome!

The only reason is buy electronics from best is because the Geek Squad service. Always add the protection. They never let u down and they are fast.

This is one of the reasons i like to purchase at Best Buy

Geek squad protection plan was all that was needed to fix my Samsung refrigerator. After multiple parts failed to resolve the issue the protection plan replaced my appliance. Seven months later my washer broke and once again the service plan attempted to fix and subsequently replaced washer. Excellent plan supported by a great staff that advocates for the customer. I would never buy a major item from Best Buy without the Geek Squad Protection Plan.

Sadly, we've had to return two refrigerators within a couple of years "before" the warranty expired. Hence, we bought the extended warranty (thank God) and everything was handled as efficiently as possible. Geek Squad did a reasonably good job of handling things. No way would we ever purchase a large ticket item without the extended warranty.

This has saved us money. Would recommend to get it. My wife got it and didn't realize it covered our other electronics. I found out when I took my computer in that it was covered.

The geek squad was fast, efficient, friendly and knowledgeable. Wonderful experience.

I will always recommend that people get this. There are a lot of ways to protect your investment and this is one of them. It is definitely frustrating that you may need this, but you will be more frustrated if you didn't purchase it when/if something goes wrong after the manufacturer's warranty expires.

We dont get any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

We dont get any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

Nice protection for peace of mind. Good service package equivalent to AllState.

I will never purchase a major appliance or electronics from Best Buy without Geek Squad Protection! After our television had pixel issues, we contacted the Geek Squad and thanks to the Protection plan, they came to our house and replaced all but the frame of our TV. When we purchased a new gas range, we had no reservation about purchasing the Protection.

They came and installed the dishwasher quickly and did a great job.

Good plan to have with each purchase. Good value. Well worth it.

When you go to buy a refrigerator you dont expect much but this exceeded my expectations and is better than any refrigerator ive used before

Worriesome reviews-I read so many reviews of so many manufacturers, and some of the problems people wrote about had me worried. So, I decided to buy the warranty to alleviate any future problems.

Worriesome reviews-I read so many reviews of so many manufacturers, and some of the problems people wrote about had me worried. So, I decided to buy the warranty to alleviate any future problems.

I wasn’t happy that it took over a week for them to come out to my house but they did show up and they were on time. I am glad I have the plan

Really good machine it works great and the best part is that it is protected with the geek squad protection