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Customer reviews

Rating 4.6 out of 5 stars with 654 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 654 reviews
  • Rated 4 out of 5 stars

    Annual renew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad . Would be nice if you paid once with a key for windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for 3 years now. Going strong! Recommend this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Product But Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works eell but too expensive for annual subscription. Should have option for a single purchase with updates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Another subscription to keep up with

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not really sure sometimes if it's worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This every year renewal is worth it. I never have to worry about upgrading my applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to download online. I had not issues doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product. Great value if you share with family....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cashier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable customer service. Affordable price of goods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, don’t like the price increase OR that Best Buy adds sales tax.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charged but not delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product, Microsoft Office 365, is excellent. My problem is how Best Buy handled my subscription. I usually get great service from Best Buy, so I want to give feedback so they can improve to their usual high standards. I bought a Microsoft 365 subscription through Best Buy a few years ago and have had automatic renewal annually since. This year, Microsoft CANCELLED my subscription. I could not access my Word, Excel, Powerpoint, or other documents. They said to reinstate I had to pay Microsoft immediately and directly, so I did, using another credit card. BEST BUY STILL CHARGED ME FOR THIS YEAR'S MICROSOFT 365 SUBSCRIPTION, although they did not provide it. I am disputing the charge. Please resolve this issue and resume your usual high quality service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issue with microsoft family 365 renewal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the Microsoft 365 family subscription but having issues since the renewal date, daughter can not complete her assigments. I checked my account the subscription showed renewed on 8/26/25.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but prefer having it permanently on my desktop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    annual subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an annual subscription but it helps that I get reminded in order to assess my finances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality remains consistent after several decades of subscribing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to provide a gift for my game loving son. Quick, easy and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to have and use. Like that we can put it on more then one device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 renewal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process, no need to do anything, they just automatically renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will continue using as long as we can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and easy to set up on multiple laptops and computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home word document creator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to use when creating small short notices or resumes

    I would recommend this to a friend