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Customer Ratings & Reviews

Model:
NS-39DR510NA17
SKU:
4863802
Your price for this item is $99.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 9347 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, ease of use, and smart TV features of this 39" Class LED HDTV Roku TV. Many also appreciate the price and size of the television. While some customers expressed concerns about the remote control and occasional internet connectivity issues, the positive feedback on picture quality and ease of use outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 9,347 reviews
  • Rated 4 out of 5 stars

    Nice tv, good for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv failed and this one fits the bill nicely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use by the whole family

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy refurbished items from Best Buy. Keeps shutting down and Best Buy won’t take it back because I lost the receipt. I finally just tossed the junk and bought something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV freezes then reboots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears the Insignia brand TV have some severe problems including freezing and then rebooting in the middle of watching live TV. Don't buy this piece of junk. Stick with the brand names like Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Sound quality is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv checking at the store. Picture quality is good when compared to others in the store. But sound quality is very bad. After coming home even picture of dark is very bad

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for reviewing this set, I'm sorry to hear that the device didn't meet your expectations, please remember that you can always take advantage of your 15 days of return period that Best Buy offers, you'll only need your receipt. Sincerely, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    didnt like the fact that there was no web

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought it for my 13 year old's room so I thought I could save some money. If he wanted to use the web browser i had to pay a monthly fee, that sucks. So I went back and stuck to samsung. Samsung is a great and complete product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for taking the time to write a review. To better address your questions about the applications supported, please contact us at https://www.insigniaproducts.com/support . Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Insignia 39"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found it hard to program tv to my cable box. instructions very confusing. called the help phone # provided and they had no idea what to do. ended up calling my cable company to send someone over and had to pay them a service call.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review this Roku TV, I'm sorry to hear that you had issues with your setup, I would like to recommend you to contact us at https://www.insigniaproducts.com/contact-us so we can try again assisting you and make sure that you get your set ready and good to go for you. Kind regards, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not that great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. The tv has a problem staying connected to wi-fi. So this effects your ability to watch a tv program uninturupted. As you have to continually reload the program. I do not recommended this tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit 3 mo out of warranty.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture went black after 2 years and 3 months. Best Buy stated their “i” brand is just put together with various parts. WILL NEVER BUY FROM best buy AGAIN!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The TV is very delicate it broke.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this Television for anyone with Gamers under the age of 16. My nine year old got mad at his game and swang at the console with his controller and now the screen doesn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work out of box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv would not load past the "what language do you want" screen. googled a fix and saw others had this same problem. ended up having to return it! should have never bought anything other then samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DIED AFTER ONLY 1 1/2 YEARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TV WAS FINE UNTIL ONLY 1 1/2 YEARS THE SCREEN BECAME UNWATCHABLE DUE TO ALL THE PIXEL LINES, I DID NOT DROP OR BANG IT, JUST MOVED IT TO ADD A HDMI CORD. WILL NOT BUY THIS BRAND AGAIN

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality on cable. I brought this back ASAP and bought a larger SONY for a few dollars more. Happy with the SONY. BEST BUY was polite and helpful and took the return no prob.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my birthday today and I'm still waiting on the phone with my family and friends are like the new version is better than the original version and it was not immediately available to be able to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas gift fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service says we have to return it to the store, what a inconvenience. Remote wont set up the TV. Called customer service on Christmas and they said return it. Very very frustrated!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ROKU feature but I was getting modulation issues in the sound system at normal volume. As I increased the volume, the problem subsided. Need to exchange and hopefully resolve the problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    took back to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV would automatically shut off.. random 2 minutes to half hour. BUT we have many other Insignia TV's and love them - this one just was a lemon... exchanged for different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this tv online, received quickly we didn't install till about 4 months later, the tv quit working one week after the year warranty expired. would not buy this brand again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally like Insignia TVs. Have one for each kiddo room and office. But this thing is a giant piece of frozen restarting turn on off on off on off on off freeze some more blah.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! Thank you so much for taking the time to review this TV. I'd like to offer further assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No ethernet?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv comes without an Ethernet port. Of my 6 smart tv’s, it’s the only one that doesn’t have one, and the processor is not strong enough to get the job done.

    No, I would not recommend this to a friend