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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4979 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,979 reviews
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and charged for long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service on point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and kept me updated on my repairs. Customer service with a smile and prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000% worth it I get protection on all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with geek squad fixing or trouble shooting your items. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad do it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad!! If i have a question they are the first ones i go too.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting protection On products 4 years is a good amount as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OWL outdoor cameras keep failing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an OWL security system 3 years ago and have replaced 3 of tge 8 cameras. Installation is a breeze, the app works fairly well; but tge outdoor cameras fail within the year being exposed to Florida heat and rain! Disappointing! Seeking a new system since I cannot replace the cameras again! The only clear camera view is the frontdoor since it is not exposed to the elements. Again disappointing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it because they are doing a really good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the warranty on almost everything I purchase .. if there’s a problem they take care of everything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. They have amazing service. They are really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality is always unpredictable. Always get a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra layer of security if it was to break, I bought just in case something happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra layer of security if it was to break, I bought just in case something happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it gor your large appliance or Ztzv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Swuad protection on large appliances and TVs. Almost everything is covered. ITs worth it@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is priceless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve written this as a review before, whenever I buy a big ticket item. I’ve only had to use it once - to replace a malfunctioning Osmo gimbal a year or 18 months after initial purchase. There were no questions asked, just a “we’ll take care of it” and I received, not only a new Osmo, but an upgrade, because it was the latest model. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad service and the team are really nice and friendly and they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge install was perfect. Very professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and always gets the job done in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not use the service yet, but nice to know it is there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product exceeded my expectations! The quality is fantastic, and it works exactly as described. It’s clear a lot of thought went into the design and functionality. I couldn’t be happier with my purchase and would definitely recommend it to anyone looking for something reliable and well-made.

    I would recommend this to a friend