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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,321 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection, easy to use and always fixes or replace items when needed, zero hassle. Best service ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind>

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for peace of mind! I got this for my gopro max 360. and it’s great having peace of my knowing if anything happens I won’t be stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return without headache, good experience, will use it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go pro max 360

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free with geek squad protection theyll replace your item of any damage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money to have on our electronic devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR SEXY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERY TIME I SHOP AT BEST BUY THEY ARE COOL & HELPFUL & I AM GRATEFUL & I APPRECIATE THEM OFFERING ME ACCIDENTAL DAMAGE COVERAGE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't go wrong with this protection plan. Ive purchased these protection plans for many of my electronics and you can go wrong knowing you're covered even with accidental damage to your product. if it can't be fixed they'll give you a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but is always good to have the protection for safety in case it falls to perform or quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I like this I will recomment this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that Best Buy provides the service! I love the customer services and the painless procedure in the event an accident occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll say it over and over and over again, you know what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to secure action camera warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my hero go pro 11. So far didn’t need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing’ I recommend it’s worth the price they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy we purchased it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase and were right about it. After sometime the battery stopped charging on the GoPro so we had to exchange with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best trouble-free coverage out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had one problem when I dropped my camera and broke my lens. I took it in dropped it off, a week later it was replaced and returned to me at no charge and as promised. The best trouble-free transaction/coverage I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the perfect service for all the guarantees, 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for anything expense get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used geek squad for years on all types of things like cameras, vacuums, microwaves, fridges, tv's.. i have had to use the plan at least once on each type of product, well worth it, you get it fixed or replaced usually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the coverage - geek squad is the best. Don’t hesitate

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Go Pro

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This go pro is awesome! I bought it for vacation and it did not disappoint!

    I would recommend this to a friend