Customer Ratings & Reviews

always amazing service! never have issues with geek squad! love love love the service!

Love having protection just in case there are any damages that are beyond my control & also puts me at ease with possible repair costs!!

Very thorough and always available. No long wait time.

Thank you so much Geek Squad for the support. And everything you have done so far. For this computer, I highly appreciate it. I will be using you guys again. And I will be renewing my Geek Squad.

Geek squad is the best, both at the store and home visit. When my issue could not be resolved at the store, they did an in-home visit and resolved the issue in less than an hour. So grateful I got this protection! They don't mind how many times you reach out for their assistance they are always glad to help.

Great coverage, lasts very long for little money and gets the true use of it.

It's good to have a protection plan just in case the computer break down

Great addition for piece of mind, excellent service

I'm glad I paid for the service, kids are a weakness and thank God it wasn't banged up badly.

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 1-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 1-Year Protection Plan. Take it from me its worth having.

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 3-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 3-Year Protection Plan. Take it from me its worth having.

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

I am so glad I chose this laptop. Not only because it is portable, its speed is incredible. I use it for school and I do a lot of downloads and heavy assignments.

Funny how you wish you don't have to use this, and usually don't need it, but when you do? Suddenly it's a great value. Anyway. Glad I bought it, but I hope I don't need it.

Can be very useful if you are clumsy or tend to break stuff easily.Replacement is very quick.

I've needed the GeekSquad protection plan twice for two high-value items. It was a lifesaver to have as I was refunded via a gift card and was able to replace both items. The process was smooth, quick and the technicians were incredibly helpful!

Love the laptop. Love the touch screen. I keep forgetting it has it. If you purchase this you will not be disappointed.

Never used it but I’m sure it’s helpful for those who are new to PC stuff

Great computer and protection plan. Really worth the money

Just for protection for at least the first year in case something accidentally happens.