Customer Ratings & Reviews

They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

Highly recommend on computer products. It saved me an $800 MB and about 3 hours of trouble shooting. (wouldn't charge)

Good piece of mind for extended protection of my laptop purchase. Haven't had to use it yet but offers good coverage for the money.

1 year accidental or multiple year accidental protection is a most for smaller appliances like headphones, chargers, etc. I unfortunately ruined some good skullcandy headphones accidentally and got it covered within that first year.

[Employee of bestbuy] Laptop is a great product that is priced perfectly for what it does. Laptop witks and functions as intended and is easy to use.

Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

Very helpful and understanding and communication is great

This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

It was super easy to fix my computer situation at first they tried to save my actual computer but once they realized that wasn't an option I relatively easy was able to just repurchase the same naked model I owned for it was in stock

I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

Never had an issues to need to use the protection plan but glad I have it in case I need it.

The agent helped me with a driver problem with connecting my new computer to my old printer. Also helped with an update that did not download correctly. Agent did not talk down to me, was very professional and courteous.

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

Great people and prices I would not go to another store for help with my computer or even advise on how to exchange or program my device thank u guys

Much need because I am not tech savvy . Te h was very professional helping me with my situation.

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

Geek squad is a great company with very knowledgeable employees! Would recommend!

I have purchased Accidental Geek Squad Protection in the past and I have to say that they service is of great quality. I will continue to purchase the Protection Plan yearly. Excellent service. Thank you.