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Customer reviews

Rating 4.6 out of 5 stars with 11944 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 11,944 reviews
  • Rated 5 out of 5 stars

    Compralo definitivamente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo eh usado en distintos aparatos y me resuelven pronto, la recomiendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't buy an item w/o the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, but read the terms for best results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job fixing laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this to repair a laptop, A must have for those unexpected errors or.... who know how that happened? Get this or beware. Don't be left out in the cold with a dead pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my Chromebook quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The services is quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service, fast and responsive. Your electronic product will be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra repair coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have , just in case needed thank you. hopefully wont need to use it tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 3 year Geek Squad for all my devices. You never know when you may need it. We have 3 computers, cellphones, and other devices. I highly recommend this to anyone it can really will help anyone in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best experience but VERY handy in case product doesn't function as it should. Great to have for consoles and pc or any heavy machinery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blazing Fast and Blazing Hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast for gaming and graphics work, but runs SUPER hot. You need a well-vented space to work in. DO NOT use it on top of a comforter or other soft surface. The heat buildup will actually hurt you when you pick it up again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's a reason why people trust them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For once, Honest techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs at Clearwater were wonderful to work with. Highly recommend. They were honest from the minute I walked up to them. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

    I would recommend this to a friend