Customer Ratings & Reviews

These guys are always helpful. Make an appointment online and show up in the store when your time is ready. Sometimes they can fix things on the spot other times they have to mail it a way which can take a good week to get back

[Employee of bestbuy] I always go for geek squad protection. It is a small price to pay for a great piece of mind.

Agent was able to resolve initial 3rd party security protection loading.

I learned a long time ago that getting protection on your purchases is the smart thing to do! Yes,on some items it may be a little pricey but,better than buying a brand new product over again!

Good deal for peace of mind! I bought this protection plan for my laptop and it covered accidens!

I havent needed the service for my most recent purchase but GeekSquad has always been my go to.

So far I have not had to use the extended warranty. I have purchased one in the past which I did have to use. I was pleased with the results at that time. I did use my Geek Squad contract to set this computer up.

Excellent service. Easy to use, and quick response

The 1-Year Accidental Geek Squad Protection plan was added peace of mind for my tech purchase. I felt secure knowing that if anything came up as an issue, I would have accessible help to fix or replace the product.

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

Haven't had to use them yet but glad to know if i need them they are available.

BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens

After my laptop messed up. I thought it would be a hassle to get another one. Geek squad tried to fix it and since they couldn’t they replaced it for free. I definitely appreciate and recommend geek squad.

When you work with three fingers, four hands seven eyes, this is the thing to get for clumsy people Izzy people, silly people

Seemed like a good investment. I would rather be protected and not need it than vise versa.

Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

OK this product was brought in. It was checked by Geek Squad. It was fixed .this product was fixed and it works like new.

Geek squad gives excellent service and the most value for your money.

Excellent service laptop broke was approved for a new one. Went to the store, purchased a new one with no issues.- Nicole Palin

Best warranty on the market. I have it for all my Laptops. I used it few time. NO express cost out of pocket. Had to replace one of my PC, I was given a gift Card for the Full amount of my PC no question ask .