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Customer reviews

Rating 4.7 out of 5 stars with 4258 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,258 reviews
  • Rated 1 out of 5 stars

    Not going well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this monitor for about 2 weeks. Replaced my other just because this one supports Hdmi 2.1 for my PS5. So far it goes black for about 20 sec when turning a game on. Then last night it started having lines all over the screen. All connections are good and intact. Just the monitor acting up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    customer service lied to get me to purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont tell you that if your granddaughter who three pokes the screen to show popo something the screen on the monitor will crack and it doesnt cover that unlike apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gigabyte G34WQC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a brand new monitor but they sent me a open box with minor damages on the box.. will return and ask for a replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IF YOU BUY you’re stuck lol

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy unless you plan on keeping this display. My eyes aren’t the best so let’s get the text looking blurry out of the way. Its not perfect but trust me a few minutes jumping around and getting it set up etc? You won’t even notice. I first bought the 27” ips ROG from BB and decided to grab this a month later. Paid the $280 difference didn’t buy any warranty (cause I wasn’t sure Id keep it, cost etc) I’m a plus member so I get 60 days to try units and see which is best etc. figured it would take me a few weeks to decide… NOPE! I was blown away hands down got the same feeling when I upgraded from a 24” to a 28” display or like going from 1080p to 4k. Just try it, but as title says, better be prepared to let loose off the $800 itll cost ya. Yes $800 cause you are crazy not to buy the 4 year protection. It’s an automatic upgrade if anything including burn in AKA pixel retention happens lol. Only complaint I have is no HDMI 2.1 but it still achieves 120hz at 1440p. That’s limit for consoles as far as refresh goes so that’s really not a bad thing. It’s got full display port specs so PC gamers can get the full 240hz if you wanna nerd out I guess. But 120hz for a console and up to 240hz for pc gaming? Dudes that’s all you need. So I’m gonna give this a high, high recommendation based on my 30 years spent in a pc customization, repair, sales career. OLED of any kind needs some love, so no matter what any advertiser claims dont just leave static images on screen and ho on vacation lol. But seriously normal use shouldn’t be a problem but don’t t try to test your luck. (That’s what the 4 year geeksquad added cost is there for anyway lol) So everybody does pro/con at the end of these reviews so here ya go: PROs: glossy panel (increases brightness) Refresh rate is acceptably great Colors are fantastic and vivid USB hub with 2 pass throughs Text is no issue (see photos below) CONs: price as always Wish it had hdmi 2.1 but not a deal breaker by no means gotta babysit and use extra care due to oled nature but again, no deal breaker

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-year accidental Geek Squad Protection plan is one of those add-ons that can genuinely give you peace of mind, especially if you’re buying something you rely on daily—like a laptop, tablet, or phone. Unlike a standard manufacturer warranty, this plan actually covers the real-life messes that tend to happen: drops, spills, cracked screens, and those unexpected “I swear it just stopped working” moments. If you’re someone who uses your device on the go, has pets or kids around, or just wants insurance against accidents, the coverage feels surprisingly practical. One of the biggest perks is how easy the process is when something goes wrong. Geek Squad handles repairs directly, and depending on the damage and the product, they can often repair it in-store or offer a quick replacement. There’s no complicated paperwork, long waiting periods, or dealing with multiple manufacturers. You just walk in, show your coverage, and they take over from there. For a lot of people, that convenience alone makes the plan worth considering. Another strong point is that the protection covers both mechanical failures and accidental damage. Manufacturers typically only cover defects—not spills or drops—so having both included really rounds out the protection. If you’re making a bigger purchase, like a laptop or a high-end tablet, this kind of long-term coverage can save you a lot of frustration (and money) down the line. The downside is that, like any protection plan, the value depends on how you use your device. If it mostly sits on a desk or you’re extremely careful, you may never need to use it. But for anyone who travels, commutes, or just wants the peace of mind of knowing a single accident won’t turn into a huge expense, the 4-year accidental Geek Squad Protection is a solid safety net. Overall, it’s a sensible add-on that takes the stress out of owning expensive tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty is worth your peace of mind!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get the Geek Squad Warranties for electronic items I buy that are above $50 or so and they usually pay off quite nicely! They usually don't cost that much more to buy and are well worth the peace of mind in knowing that you're pretty much guaranteed a working product for the duration of the warranty and sometimes for years beyond. Being able to get a good warranty is the main reason that I still buy most of my electronics from Best Buy. Every once in a while I get burned, like we all do some times though. My most recent was with the Cyber Power Gaming PC that I bought about the same time as this monitor (2020) - it completely died just a couple of months after the Geek Squad Warranty ran out & it barely had any use on it! Ughh! I paid over $2500 for that (now) huge paperweight, so that's extremely frustrating that the warranty didn't last longer (3 yrs for that expensive of a pc? Geesh!). But I am trying to keep reminding myself that it was one bad experience - a very expensive, bad experience lol - out of many and I will keep buying & recommending Geek Squad Warranties for as long as they keep providing quality services for quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing my U2713HM With the U2720QM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Docking monitors are the future. This one does it all. Great PPI (4k 27inch). 90W of charging(must use included cable or apple's long thunderbolt cable for full charging feature). Dell has the best quality control of all the monitor manufacturers in my opinion. If you go for this monitor or one of their premier color monitors, they guarantee every pixel on your monitor for 90 days or something similar. Their RMA process is easy. I had to do this with my U2713HM Premier Color in 2012. Now this monitor will replace it in my home office. Pairs and plays will with my new HP ZBook g8 Firefly work station (thanks work!) and my personal MacBook Pro M1. For HDR to work you must enable smart HDR within the settings on your new Dell Monitor. For P3 color space, go to monitor settings > color > choose color space > DCI P3. Windows is frustrating, while MacOS stays true to the "it just works" motto. In Windows if you want your monitor to function in WCG or " Wide Color Gamut support mode (10bit instead of 8bit), you must enable HDR in Windows settings which you will notice is pretty poorly supported throughout windows OS. When HDR is disabled in the Windows settings you're dropped back to to 8bit. Apple users won't have an issue - everything is great without HDR enabled. When I run benchmarks on my m1 using 90W Thunderbolt or USBC 90W power source, my MBP reaches the 99th percentile for all m1 chips (including Mac mini M1) on geek bench. The power block my MBP ships with 61W. Is it possible that the extra power is allowing M1 to get an added boost? I don't know. It's possible. Intel Mac users should be fine too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best warranty ever. I've never had issues with them giving me the run around about a product that didn't work. I didn't have to jump through hoops like these other wack warranties they have out there. I always get my electronics from best buy anytime I can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very large monitor clear and brilland vivid colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been putting off buying new curved monitor i saw this LG online with best buy i had been researching witch brand to purchase took me three years before i found one i wanted and the price that was within my budget build it was on sale i had been looking at Samsung but way pricey time well tell if i made the right choice for sure i must say that the sales personal have been much better trained and very courteous to me and very helpful went beyond to make sure i got needed so far very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable protection and excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Product Replacement plan gave me great peace of mind for my tech purchases. When I needed support, the process was straightforward, and the Geek Squad team handled everything quickly and professionally. Knowing that I have replacement coverage if something goes wrong makes me feel confident in my purchase. I would definitely recommend Geek Squad services to anyone who wants extra security and hassle-free tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a long talk and discussion with the geese squad associates, I was able to decide on on this very nice returned item in excellent condition. I love it. It works great for my games and the four year guarantee doesn’t hurt any either. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily can give these guys five stars, every time something has ever broken that has had their protection they answered immediately and repaired generally within the same day with quality products, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: Sounds Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so I haven't actually used Geek Squad yet, but the whole thing seems pretty useful. Tech stuff can be a total headache, and the idea of just having someone else handle it is definitely appealing. It seems like they can help with pretty much anything – fixing your internet, setting up new devices, that kind of thing. Honestly, it's a good option if you're not really into troubleshooting and just want things to work. Seems reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for piece of mind after buying an open box monitor. I feel much better knowing I have some coverage in case I run into issues with it down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the acer nitro 32 inch curved monitor i love it so much, i ise it everyday, 120fps changed my life, i just need to get some type of speaker system for max potential but man i recommend this monitor, 10/10 purchase on sale. Full price id wait, but not a bad buy if you can buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection for a large/expensive electronics purchase. Crossing my fingers to never have to use it but it is a nice thing to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy & Geek squad have also had my back throwout the years. Always recommend adding the geek squad warranty on expensive electronics. Have gone through laptop services, Tv screen replacements, earbuds replacements without any issues and will continue to add the extra layer of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got his plan when I bought my phone, I like that it was offered to me when I bought it and how I can get my item back fully refurbished if my old one broke!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I booked Geek Squad to help with my new computer monitor setup, and the service was fantastic. They arrived on time, explained everything clearly, and made sure the monitor was properly connected and configured. They even optimized the display settings for the best picture quality. Everything works perfectly now—thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Product Replacement plan is the smartest decision I made when buying my Samsung 57” Odyssey Neo G9. With expensive, high-performance equipment like this, repairs can be costly and time-consuming. Geek Squad’s protection takes the stress out of it — if anything goes wrong, they replace it without the hassle of lengthy repairs or complicated claims. It’s straightforward, fast, and reliable. For a major investment like this monitor, the protection plan isn’t just a nice add-on — it’s a must. Knowing I’m covered gives me full confidence in using my equipment every day without worrying about what could go wrong.

    I would recommend this to a friend