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Customer reviews

Rating 4.8 out of 5 stars with 1584 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,584 reviews
  • Rated 5 out of 5 stars

    Geek Squad Has Your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has your back! I fortunately havent had to use the service but if need to, I know they will be there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the peace of mind of having Geek Squad protection should any issues arise. Have used numerous times in the past for various issues and always taken care of with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift and they love it. Definitely worth the buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this as an opportunity for support is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Affordable Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but having it makes me more comfortable knowing i have it just in case, its best to cover your expensive items or any purchase at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully they’re good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a problem, so I really don’t know. Hopefully they will be good. Hopefully they’ll be way better than giving out gift cards on purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but covers your high value music product. Have used Geek squad service before for a seamless replacement, so thought on jumping on this for my Sonos product as well. A bit pricey, but considering it is for 4 years, seems worth it. Will come back and update this in case I face any service issues in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind I now have about my purchase. Investing in high-end sophisticated audio is certainly a thrill, but if and when wear and tear occurs the thrill is over. Happy that I made the decision to cover my Arcam AVR30 receiver for 4 years, just in case!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Makes my home theater come together!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this receiver, it makes my home theater feel worth the small fortune I spent, fantastic interview, phone app, and capabilities! I’m pleased to have the protection too. I don’t want to have to buy another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a Network Recevier, worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Yahama RX V575 receiver open box for a price I almost had to rub my eyes to believe, but the important part was I originally was not looking for network capabilities, only a strong receiver w/a good amp and decent selection of ports. I easily was ready to buy the highly recommended RX V375 but by chance got upgraded to a network 7.2 channel receiver. You have NO idea how often I use my iPhone or laptop to AirPlay music, use Yamaha's remote app to change between devices, etc. I literally would now pay the new $400+ to get one w/the capability if that open box hadn't existed, no question, I'd find the money or wait until I had it. Add to that, I'm ELATED tha the receiver so much I took it back in and put a 4yr Geek Squad on it b/c it would take $500 to get another one. 3 more years left and loving the security of knowing that receiver is covered fully covered for replacement for on $35! V

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extends manufacturer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cover issues like wear and tear or accidental damage, plus workmanship defects and issues with materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was just what I paid for. Expect great things out of it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope I don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive plan, but needed. Last Denon lasted five years. Things aren't made to last anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the geek squad to mount my speakers to set up my TV and even if I don’t have anything I just stop in and asked them a question they always willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many receivers over the years. This is the best one yet. This is still working at optimum level and it is going on 6 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was useful when my sonos stopped working and they swapped right out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon is a lifestyle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded my older Denon which lasted 20 years if you could believe. There really isn't anything wrong with my Denon 3801 but I just wanted to upgrade and I only wish no that I had done it sooner. I'm loving all of the wireless features of this 5.2 system. I have it connected to a Samsung 65 inch Qled Q80R and it is amazing! My last one lasted 20 but I still opted for the 4 year Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not use geek squad for the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed everything by myself including all the necessary wiring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High recommend this 4 year warranty plan. They will service your product

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good value

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dolby vision, dolby atmos, 2 independent subwoofers. Great value

    I would recommend this to a friend