Customer Ratings & Reviews

I have not had to use the geek squad, but I am glad they are here if I need them.

excellent service and great value for my warranty .

Bought for record player incase it evwr breaks. Have not needed to use yet. In the past they replace items quickly. Thiugh dont buy for samsung because they dont fix in store. Tou have to ship your phone out and the protection doesnt even cover most things for phones.

To me, geek squad protection is a must. I purchase it. I’m just about anything that I buy at Best Buy. It gives me peace of mind, knowing that if anything happens in four years, three years, they’ll take care of my tech. One of the worst feelings is when your product is out of policy, and something wrong happens, and you did not get protection plan.

ALWAYS get the protection plan! I didn't buy one on a refrigerator once, and the compressor broke 6 months after the general warranty ran out. $1600 down the drain; lesson learned! I usually buy it and always have a great experience with the Geek Squad. If they can't fix it, they replace it-Done!

Heek squad service personal have been very helpful and professional.

Excellent Picture, Sound and Easy Set Up. What is great about Denon is that if by heat it shuts down to protect itself, just unplugged it for 10 seconds, plug it back in and turn it on and continue the party o movie

I was looking for a nice sleek quality record player to add to my existing sound system. I am very impressed with the sound and the quality of this product. I will be purchasing a Tv soon with Insignia!

I currently can't give an honest review on this protection plan because the product that is being covered works just fine. I will say that Geek Squad always takes care of me whenever I have any issues.

Worth every penny every time. Geek squad will take care of you

Great Product! Used for a local residential install and loved the easy setup and calibration feature. Powerful wide sound for a budget friendly price!

I got the Yahama RX V575 receiver open box for a price I almost had to rub my eyes to believe, but the important part was I originally was not looking for network capabilities, only a strong receiver w/a good amp and decent selection of ports. I easily was ready to buy the highly recommended RX V375 but by chance got upgraded to a network 7.2 channel receiver. You have NO idea how often I use my iPhone or laptop to AirPlay music, use Yamaha's remote app to change between devices, etc. I literally would now pay the new $400+ to get one w/the capability if that open box hadn't existed, no question, I'd find the money or wait until I had it. Add to that, I'm ELATED tha the receiver so much I took it back in and put a 4yr Geek Squad on it b/c it would take $500 to get another one. 3 more years left and loving the security of knowing that receiver is covered fully covered for replacement for on $35! V

I haven't used this for this product in particular, but it provides peace of mind.

The agents installed my iPad screen protector very good job

The agent not only mounted but also had patience and showed this old lady helpful hints

I love the peace of mind I now have about my purchase. Investing in high-end sophisticated audio is certainly a thrill, but if and when wear and tear occurs the thrill is over. Happy that I made the decision to cover my Arcam AVR30 receiver for 4 years, just in case!

Always great to have the peace of mind of having Geek Squad protection should any issues arise. Have used numerous times in the past for various issues and always taken care of with no problems.

A bit pricey, but covers your high value music product. Have used Geek squad service before for a seamless replacement, so thought on jumping on this for my Sonos product as well. A bit pricey, but considering it is for 4 years, seems worth it. Will come back and update this in case I face any service issues in future.

Great for the value what i have paid. Its worth every penny.

Recommended for use in a 5.1 surround setup for home theater rather than an audio editing setup.