Customer Ratings & Reviews

I had a great experience they met all of my needs and more they answered all of my questions very friendly Ashley was really helpful on helping me on my purchase

Comfortable knowing I am protected from anything that could go wrong with a product purchased.

It is always wise to get the Geek Squad protection. You never know when you’ll need it. It has come in handy for me.

I have the peace of mind knowing that having Geek Squad coverage will be available when I need it.

Shouldn’t buy anything without warranty good price solid company

Better safe than sorry on some electronics. Don't trust everything will work past the warranty.

Purchased Geek Squad warranty to protect my streaming device, which tend to fail after 2 years. My recent purchase failed within 6 months and it was super easy to obtain a replacement with Geek Squad.

Great value for the money.and an exellent product.

Best Buy has great service plans, so always by them.

I must say that the geek squad will help you with all of your needs.

Geek squad is the best go go out get geek squad it’s better habit and better not

The geek squad is always helpful. I have them for most if not all of my best buy purchases.

All the questions I asked were answered to my satisfaction.

Geek squad protection plan is awesome and come in handy…

Extended warranties: worth it or not? It's up to you, but for electronics, I think it can be well worth the extra charge. In this case, I bought the Roku on sale, so the cost of the coverage about equalled what I save. Since the cost was not a huge percentage of the purchase price, I think it's worth it, but some people never buy them. My first HDTV died after about three years, and I was very glad I had the extended warranty for that. It saved me about $1200 (original cost minus the cost of the extended warranty). Plus, I got a TV that was brand-new and had newer technology. For the Roku, I mainly got it to avoid having to deal with the manufacturer if there are any issues. It's just easier to go back to Best Buy and swap it out if there is a problem.

Fast service and a guaranteed professional team of members that accommodate you at the best of their abilities at a high capacity.

feel safe to get a support if i face any device issues

I always protect my high end purchases with geek squad i like the peace of mind they offer all around

Buying the Geek Squad service gives us the assurance that our devices are protected for a long time. Making a service appointment is easy and there is usually availability. If our devices fail or even get damaged by accident, the waiting time to repair the damage or replace the device is quite acceptable and the products remain as if they were new

I really like how smart when you have a problem they are knowledgeable