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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3703 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,703 reviews
  • Rated 5 out of 5 stars

    Very cooperative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad protection for a 43” tv which malfunctioned after 18 mos. Geek squad provide a new tv at no cost. Had to pay for installation and renew Geek Squad protection, but I am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came to check a warranty issue. He was very professional and set up my replacement with in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for technical difficulties. Great value for 4 years of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust best buys warranty program they have always did a wonderful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when purchasing electronics at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on all of my purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this every time I buy expensive electronics. You never know when something is going to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for peace of mind and or trouble shooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!!! BUY IT!!! BUY IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a protection plan people, they will save you a ton of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the longer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the longer warranty. I like to provide coverage for everything that I buy from Best Buy and I always ask what's the longest period of time I can ensure a product and when it comes up for renewal by the renewal. There's no better peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Option To Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have the protection of Geek Squad in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for i think this is a good price. They help you out if you need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection IF you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I don't normally purchase these but I did for my last sound bar and it paid off 100%. They get you with the fine print, though. Smaller, certain items are sent off for repair and could take 4-8 weeks. Only having sound from the tv was not an option so I had to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience and choice the guy's from best buy geek squad did an amazing job putting my 85 inch TV and connecting my surround sound so I can not see my wires, everything was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is always great with expensive products. There’s a warranty you should get just in case anything happens. You’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best my wife and I love’s it thank you I hope it will last for a very long time. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case I need it it’s best to have it and be able to get help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!!! When above and beyond and was able to get me in and out quickly and resolve my issue.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection, bestbuy always is good with their geek squad protection and customer service, I personally recommend always getting it cause you never know when you will need it!!!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Got To!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for the protection plan! It makes me feel 100% more safe knowing I have the care of geek squad to fix my product if any problems come about. Couldn’t go wrong with the extra product care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing protection plans if possoble

    I would recommend this to a friend
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