Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3683 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,683 reviews
  • Rated 5 out of 5 stars

    GeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying the quality of work! It was a great purchase overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very important to have this it helps a lot. i'm glad I bought this for my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geeky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are very helpful and do their best to resolve any issues you face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Geek Squad Protection is a great add-on for a speaker. It covers accidental damage, defects, and even power issues, giving peace of mind. The hassle-free service and quick repairs or replacements make it worth the investment.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to add on when picking up my TV. It was an open box good condition so purchased this just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend if you purchase anything from any store. Sometimes warranties suck and they pick and choose I just hope geek squad doesn’t do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, Excellent Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a TV with this coverage. Had a problem with it and called service. Still had 1 month left on my 2-year plan. They first offered la freel replacement but that model wasn't available. They offered the full amount I paid initially toward any TV they had. Just so happened a bigger, newer TV was on sale for $22 more. I paid the difference, they delivered the new one, returned the old one and I'm one happy puppy. Even got the 5-year plan on the new TV. I really like the way they handled this problem. You will, too! I really recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad lives up to its warranty good value. geeks forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes Why Not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vvvv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbars for TV’s are like popcorn for your Movie Theatre experience. You don’t need it, but you are missing the experience if you don’t have it. I’ve been using a competitor brand soundbar for around 3 years now and I can no longer go back to not having one. For those of you that have more than one monitor for your computer at home or at work, you know once you go more you can never go down again. This Samsung soundbar has amazing immersive sound with the Dolby Digital 5.1 DTS Virtual:X it will seem like you are there! It completely surrounds you in a 3D sound effect. It encompasses you from in front, both sides and even bounces off the ceiling. There is a dedicated center speaker that enhances the dialogue, so you don’t have trouble hearing the dialogue over the noisy background noises or explosions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and bass. Received the surround sound as a birthday gift. Researched it and saw that I could get the next level up for just $10 in Black Friday sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. On time, kind, courteous and very professional. They answered all of our questions and even programmed our TV, explained the remote etc. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always delivers I’ve never experienced an issue!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a delivery didnt use geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has amazing sound quality! Is not distorted when using mega bass. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Ease of use 10/10. Applications 8//0. Sound quality 11/10!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There warranty is great they will try to fix it and if they can’t they will give you store credit of the value you spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think twice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t put a price on peace of mind! Plus, I’ve had to use this a few times with other purchased items comes in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy set up. Have had no issues during last year and half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after much research on a lot of sound bars. Looking for Budget friendly and this exceeded my expectations. This thing is loud, powerful and is just what I was looking for and under budget!!! I highly recommend this to anyone looking for a good quality soundbar for a good price!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swap/repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add that extra piece of mind to know product is back up by the best.

    I would recommend this to a friend
Sponsored