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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3732 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,732 reviews
  • Rated 4 out of 5 stars

    pretty easy and fast set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad place to start, sub definitely sounds good. just wish both my tv and sound bar had eARC support, but only one of them have it. but still pretty happy with it. a lot easier to set up and pair then my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will not be disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is a beast. I purchased a more expensive unit for myself (with 520 watts) and this unit for my sister. I set up this Insignia unit and compared it to mine, side by side. I am really happy with my soundbar, but the sound on the Insignia is also good. I wish the Insignia came with an HDMI connector. It does have RCA connectors (Red and White) that you can connect to the back of your TV. Most TVs can connect that way. You can also connect with an Optical cable, for $20, if you prefer. My sister was impressed with the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK FREEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT EXPERIENCE, SERVICE UNPRECEDENTED, TRULY GRATEFUL ABOVE AND BEYOND. THANK YOU GEEKS!!!!.....!!!...!!..!......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that was provided was outstanding. They answered all my questions and they were very polite about it. I love shopping at bestbuy. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection - worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-year Geek Squad protection... 10/10 I am not one to normally buy extended service plans, but with electronics I do. I have had to use it in the past and having Best Buy service all of my electronics has paid off. Saved the repair bill and they came to my house to do the fix. 2 years after the fix, still no problems. *Recommend*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service and easy to use. To many times protection plans make it difficult or deny claims. They are knowledgeable and always helpful when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, Excellent Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a TV with this coverage. Had a problem with it and called service. Still had 1 month left on my 2-year plan. They first offered la freel replacement but that model wasn't available. They offered the full amount I paid initially toward any TV they had. Just so happened a bigger, newer TV was on sale for $22 more. I paid the difference, they delivered the new one, returned the old one and I'm one happy puppy. Even got the 5-year plan on the new TV. I really like the way they handled this problem. You will, too! I really recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use to install, bought for the Extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the additional coverage. This makes any issues seem easy to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live our geek squad protection. It’s a Must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! They are great. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent bass for the size. Remote doesn’t have a button for voice mode which is irritating - you have to do a combination of buttons to turn it off/on. If you get it on sale it is a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad warranties. When they could not fix an item, it was replaced new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Love The Geeks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the Geek Squad on other small appliances and I love it!!! They’re terrific!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It makes the concerts we go to more alive when we watch them at home. Customer service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team no problem with my purchase i would recommend everyone to BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far sound good they replaced my surround sound system because somehow it got damaged in transit from the warehouse where they do the repairs i say it's good to have for peace of mind. For after the factory warranty expires.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect warranty, nice price perfect to every equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protects your device from damages it covers you if you drop or gets damage in any type way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job I have no complaints about the Geek Squad

    I would recommend this to a friend
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