Customer Ratings & Reviews

Amazing product and amazing team. My visit took about 8 minutes and they helped me find the item right away!

A great coffee machine to have can go wrong prices right

Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

Always take out a geek squad service plan to protect myself!

So glad we purchased Geek Squad protection. Item was replaced without issue.

When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

Have only needed to use it once. It was quick and painless and they did everything to correct the problem successfully.

Warranty is for four years so we will await not needing to use this replacement warranty.

Good stuff i recommend it if using something a lot

I consider $20 for a 2 year full protection plan for a printer to be a great deal. I don't usually buy the protection plans, but this just seemed like it would be worth the money since unfortunately printers can sometimes have problems and are difficult/impossible to fix.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

Best deal of the year. I like having the Geek squad service agreement. Our family uses the service for manning of our electronic devices. The savings versus regular cost is worth the up-front cost.

I always get this when I purchase an electronic from best buy I've only ever had one problem with something and when I did I wss was able to get the upgraded version of the product and still have enough money from the warranty to gut another warranty on the new one

I get the protection plan for different types of items. It give me a sense of security for "large ticket items". I also find it useful for items that I know that my kids are "hard" on (.e.g USB headset). I have found that getting items replaced has been hassle-free.

I've used this on many occasions, it's a worthwhile investment. However, I can't help but feels that it's a bit wasteful. Many times a tech product is replaced rather than a repair attempted.

Warranty is good and service for geek squad is gread

I trust Geek Squad. I made a mistake when I bought my laptop. I did not purchase Geek Squad protection at time of purchase so I had to pay extra. From now on time of purchase is when I will get Geek Squad. They did a bang up job fixing my computer problem.

If you add this to your item and anything (other than it being in two pieces) happens to it, they will give you a credit of how much you paid and you can get whatever else you want with it!

I get this for my peace of mind, even though my son and grandson, are my go-tos when it comes to electronic devices.

plEASED WITH THE SERVICE THAT WAS PROVIDED, MY HUSBANDS COMPUTER IS RUNNING LIKE NEW