Customer Ratings & Reviews

In this day and age it’s so nice to talk to a real person that you can trust! They cleaned off several spyware viruses on my computer and added their protection plan so if anything goes out I can just take it back to them to have it fixed.

I would definitely recommend Geek Squad. Nothing is worse than having computer problems, and you have to drag your computer into a shop and leave it. Many time Greek Squad just went on remotely and helped to solve the issue.

Ezra is excellent. He's very thorough. Had a problem after he was here and he came back and fixed it. Thank you, Ezra

I highly recommend getting a warranty, since a new printer and style can be costly down the road. Rather be safe than sorry.

I've had multiple interactions with Geek Squad, and each time they have consistently delivered service that goes above and beyond. The expertise and efficiency of the Geek Squad team are truly commendable. Exceptional Problem-Solving Skills: 5/5 Every issue I've presented has been resolved, typically within minutes. This level of efficiency not only highlights their technical expertise but also their commitment to customer satisfaction. Professionalism and Courtesy: 5/5 The Geek Squad staff consistently demonstrates professionalism and courtesy. They listen attentively, explain the process clearly, and ensure that I am comfortable with the solutions provided. Speed of Service: 5/5 The quick turnaround time is remarkable. Knowing that I can rely on them to address and solve problems swiftly is incredibly reassuring, especially in situations where time is of the essence. Overall Experience: 5/5 Geek Squad has established itself as a dependable and highly skilled service in my experience. Their ability to consistently go above and beyond, combined with their rapid response time, makes them an invaluable resource for tech support. In summary, I highly recommend Geek Squad for anyone in need of tech support. Their exceptional service, from their technical prowess to their customer care, sets them apart in the field of technology services.

Very helpful when you call them and very helpful when you take a product in

I had this and it was for a pinter, and the printer died and they did honor the warrante. So I bought it again =)

Compared to the standard Geek Squad Protection Plan, this option covers your device for a longer period of time and also includes accidental damage caused by mishandling or accidents, which is its biggest advantage. If you’re purchasing something like a laptop that you carry around frequently and plan to use for more than four years, this plan is definitely worth considering.

I have had the Geek Squad service for 9 years now and love it, They are extremely helpful and knowledgeable.

Works perfectly never had an issue with this printer!!

The Geek Squad prtection plan is great to have. They scanned my computer for malware and explained to me what they did.

I've rarely ever needed to utilize a protection plan, but just knowing I have it if I need it makes it worth the money. Too many products are risky regarding quality and durability today. This insurance takes that concern away for me.

Ive been going to Best Buy for a few years now, I appreciate the knowledge that they have and walk you through your purchase

Needed help from the squad recently and they came through with great patience and thorough explanation. Nice option when you need it

Geek Squad is super great!! Electronics are not my specialty so I count on Geek Squad to guide me through all the instructions on how things work. I am able to understand their way of explaining the workings of my computer to me. Thank you Geek Squad!

Having protection is a must! Definitely recommend adding their protection plan to your products.

Setup was very simple via the HP Smart app. I like the styling and size of the printer. It looks nice.

They number one in my book I on;y buy my products from Best Buy. They got a great geek squad team, best I’ve ever seen, I’m glad I buy products from Best Buy cause if I need help I call My Geek Squad sorta like Superman to me, great at every thing You Go Geek Squad. April Neel A fan of Geek Squad

Best Buy is excellent to deal with. When I had a problem with my printer I got help on the phone with service. When the problem could not be fixed they had me return it to the store. Their service people take good care of their customers.

Canon makes excellent printers and with the 4-year Geek Squad product replacement it is a fantastic value.