Customer Ratings & Reviews

It’s a plus to have, especially if you play for long hours, you can mount your extra control to charge wile playing with the other.

They know there stuff and can help you out with any device

I love the quality of the picture is wonderful it’s not heavy and the spotlight is bright

This is a great deal to my cameras. I do recommend to buy extra protection.

Got this camera system finally got someone to come out and install for me to get that error messages it doesn’t record anything for play back the videos keeps going in and out and quality it poor.

Extra service for security of security system!!!!!

He said good barbecue an air fryer cook faster and good I like it very much I recommend it always

Insignia washing machine less than 2 years old and the top right corner has rusted out. Geek squad says it is cosmetic and they will not do anything about it. Now I am going to an appliance store to get a replacement. This is not the first time geek squad warranty has failed me. This will be the last time I will buy anything at best buy.

Used the geek squad to repair/replace Apple Watch under warranty.

Too complicated for me. Alerts all the time. Long delay before notifying me.

Sadly I had to request a refund because the shipping company lost my package so I assume when it was located it was returned to Bestbuy. The fact that it was lost by the shipping company was not in any way BestBuy’s fault!! I did order the Skylight 15” Digital Calendar from the manufacturer “Skylight” so I will review the product on BestBuy… The Skylight 15” Digital Calendar is a game changer!! We’re older and don’t have kids living at home, but this is an innovative way of keeping our doctor appointments, medication reminders, and other events like trips, vet appointments for our furbabies, etc. displayed so I never forget anything again. Grocery lists, chores, and other to-do’s are there as well. I have numerous health issues and some, in addition to my age, affect my memory. The Skylight Calendar allows my husband to remind me of upcoming appointments. We did purchase the Skylight Plus annual subscription so emails about future appointments can be converted to events and we can upload photos so it’s a win win!! The Calendar then doubles as a digital picture frame!! What an amazing invention!! We will enjoy the Skylight 15” Digital Calendar for years to come!! It’s definitely worth the investment if you have a busy family lifestyle and even if you older like us with a lot of health issues you can’t go wrong!!

Works as stated. Feel safer leaving home even for short distances. Wish we had this when we left for the west coast for a longer period. With it we are able to check when we get notification of anything happening in our front yard from our ring doorbell pro. This is still on our free preview period. I can preview what happens all day while I’m in the house or out running errands and erase recordings after watching them. I’ve use the microphone to talk to our cats when they’re outside near the doorway and they look up where the voice is coming from. I’m still learning how to use the different facets of the ring doorbell but we’re already ready to add to our Ring family of security system.

I’m really glad I signed up for the Geek Squad membership. It’s been super helpful for all my tech needs. I’ve used it for troubleshooting, setup, and general support, and every time the agents were professional, patient, and knowledgeable. They explained everything clearly and made sure my issue was fully resolved before I left. The membership has already saved me money compared to paying for services individually, and the convenience alone makes it worth it. I didn’t have to stress about figuring things out on my own, and I felt confident my devices were handled the right way. Scheduling was easy, wait time was reasonable, and the service was smooth from start to finish. I would definitely recommend the Geek Squad membership to anyone who owns multiple devices or just wants peace of mind with their tech.

Super easy to install. Surprisingly very bright. The corner of the garage that it’s in is absolutely pitch dark and when there is motion and that goes off, it illuminates most of the driveway and half of the yard. I love that it’s solar I can’t imagine having to plug in another device. I have had it about a month I guess and I have it angled, where only a certain range is going to pick it up. I am a huge and firm believer in today’s solar technology and battery operated technology. This is a great device!

In a world where convenience often overshadows accountability, the Geek Squad Protection Plan stands out as a masterclass in proactive service and customer assurance. As someone who values time and peace of mind above all, this plan delivers exactly what it promises—confidence, clarity, and care. The enrollment process was remarkably straightforward, and the documentation was presented with precision. It’s refreshing to encounter a protection plan that’s not weighed down by convoluted language or vague stipulations. Instead, it offered full transparency and a clearly defined scope of coverage. I have long believed that true luxury lies not just in the quality of the product, but in the caliber of the support behind it. The Geek Squad team exemplifies this. They approach each interaction with professionalism, grace, and a solutions-first mindset. When one makes substantial investments—whether in audio, tech, or lifestyle gear—having a dedicated service partner is not just helpful, it’s essential. Whether it’s accidental damage, wear over time, or unforeseen glitches, knowing I have a responsive and capable team on standby allows me to focus on what matters most. It’s not about needing the coverage—it’s about knowing it’s there if I ever do. A sincere thank you to Best Buy for offering a service that truly understands the modern, mobile, discerning customer.

In a world where convenience often overshadows accountability, the Geek Squad Protection Plan stands out as a masterclass in proactive service and customer assurance. As someone who values time and peace of mind above all, this plan delivers exactly what it promises—confidence, clarity, and care. The enrollment process was remarkably straightforward, and the documentation was presented with precision. It’s refreshing to encounter a protection plan that’s not weighed down by convoluted language or vague stipulations. Instead, it offered full transparency and a clearly defined scope of coverage. I have long believed that true luxury lies not just in the quality of the product, but in the caliber of the support behind it. The Geek Squad team exemplifies this. They approach each interaction with professionalism, grace, and a solutions-first mindset. When one makes substantial investments—whether in audio, tech, or lifestyle gear—having a dedicated service partner is not just helpful, it’s essential. Whether it’s accidental damage, wear over time, or unforeseen glitches, knowing I have a responsive and capable team on standby allows me to focus on what matters most. It’s not about needing the coverage—it’s about knowing it’s there if I ever do. A sincere thank you to Best Buy for offering a service that truly understands the modern, mobile, discerning customer.

The cameras are very good and the image is clear. However the app takes some time to get the cameras set up. Also some of the app icons are not very intuitive. Also there are times when the app has to be restarted as it looses contact with the cameras. Occasionally, I have had to restart the cameras so that they refresh after loosing connection with the app. But the benefits outweigh the short comings. I hope they perform a software update to correct these issues.

warranty's are really nice when u spend a lot of money on products one of my car speakers went out an i didn't have to pay a thing to get it replaced just a new warranty for the new speaker that lasts for 4 years really recommend not skipping out on the warranty's

Good to have protection on a lot of the items only available at Best Buy. There are some other things I want I had to find on Amazon they used to sell, but the still have a lot of high-quality items I've found useful around the house and for my work

Bought this doorbell camera to replace a failed arlo. No complaints works well and great features for the price. Number one benefit is no monthly payments for good features like arlo