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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5056 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,056 reviews
  • Rated 5 out of 5 stars

    Kick squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind getting the geek squad extra protection plan

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeksquad Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comprehensive product warranty provides peace of mind for consumers. Protection against unforeseen malfunctions and defects ensures long-term value. Expert technicians are available to address any covered issues. The claims process is streamlined and efficient, minimizing any inconvenience. Investing in this type of service safeguards your purchase and offers significant benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I get the protection plan for any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on with purchase when we order appliances for the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help if l have a problem with my item or talking about my warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety net!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will comment WHEN I need this! Hopefully works fine for several years!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was incredibly easy to set up. I loved it; it was simple and aesthetically pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeksquad is good for repairs and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always nice to have piece of mind with your electronics and appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free exchanges! Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this! if anything happens to your tech they will replace it . I have used it and it was so hassle free it blew my mind1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value and piece of mind when it comes to buying expensive electronics

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    amazing service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing they gave me a new one and were super friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection plan was the best decision my family and I could’ve chose. We have animals and they will knock our pan tilt camera over sometimes, and for a second we will be scared that it’s broken and what will we do, but almost immediately we are relieved with knowing that if something were to happen. Everything will be okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For new HP printer. No worries if printer needs to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we'll see how it goes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but I like having the security of having it available for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fairly Positive they replaced my monitor. Or fixed it, regardless I had and still have that working 100fps monitor.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good value protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price would buy again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You've got to have the Geek Squad service to keep your mental health from worry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the 4-year Geek Squad Replacement Plan when I bought a new TV. The best parts of the plan is the peace of mind it gives me. I don’t have to worry about random issues popping up with my devices because I know that if something goes wrong, I can get it replaced without dealing with repairs or waiting around for weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had any problems but good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service helps if something break to have a warranty on it!

    I would recommend this to a friend