Customer Ratings & Reviews

I do always stop and think "do i really need the protection plan...???" it depends on what it is, but anything for the kids i typically get it, or for something i know will be used a lot. Its so helpful and ends up being MUCH cheaper than ending up having to replace whatever it is... Geek Squad is always helpful and quick to help as well.

Made me feel safe with my product during power outages

There always there for me. Thank you Geek Squad thank you

Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$!$$$!!!

The comprehensive product warranty provides peace of mind for consumers. Protection against unforeseen malfunctions and defects ensures long-term value. Expert technicians are available to address any covered issues. The claims process is streamlined and efficient, minimizing any inconvenience. Investing in this type of service safeguards your purchase and offers significant benefits.

Even thought I'm against these because they dont benefit me, I recommend having insurance

I always recommend warranty. You never know what could happen.

Having the protection plan was the best decision my family and I could’ve chose. We have animals and they will knock our pan tilt camera over sometimes, and for a second we will be scared that it’s broken and what will we do, but almost immediately we are relieved with knowing that if something were to happen. Everything will be okay.

I recently used Geek Squad for a computer repair, and overall, I was impressed with the service. Scheduling an appointment was straightforward through the Best Buy website, and I was able to get a same-week slot at a nearby store.

I signed up for the 4-year Geek Squad Replacement Plan when I bought a new TV. The best parts of the plan is the peace of mind it gives me. I don’t have to worry about random issues popping up with my devices because I know that if something goes wrong, I can get it replaced without dealing with repairs or waiting around for weeks.

help me with my problem in fast timely matter. was nice and polite

Love the Geek Squad!! Excellent support, easy to talk to, ALWAYS fix the problem!

Geek squad protection is worth it. It's better than manufacturers warranty. I had unexpected device/product problems but I had Geek squad protection and was able to get a replacement. This purchase saved me a lot money.

Agent was knowledgeable and fixed my problem within an hour.

I haven't had a reason to use this. My husband installed it right away with no problems, So far so great. But i do love the geek squad !

They are very helpful and polite, very knowledgeable and take their time to explain everything to make sure you are able to understand fully.

Must get with any purchase , love it and easy to warranty any item.

Excellent product, I can be safer since I install them in my house 100% recommended

I've been using this for a year, and it's honestly life-changing. It saves me so much time.

Tablet broke and they replaced/repaired quickly. Definitely recommend