Customer Ratings & Reviews

I've only had to use it once.the geek squad was fast,friendly.absolutely no complaints from me.

I used this warranty for multiple items before with no questions ask about returns or exchanges

My grandsons both love this and got a second one ao now they dont have to share. This keeps them active bonus as well instead sitting in chair playing game LOVE LOVE IT. Any parent should get one to keep kids out from in front of tv. P.s. ADULTS LOVE IT TO LOL

Purchase the Squad service and haven't used it so thats a good thing.

I never had much of an issue with geek squad they were very respectful and nice and responsive.

I would suggest to anyone who is shopping in Best Buy, to purchase this coverage. I have had to put in a claim 2x, for different products, and Best Buy replaced with no issues. I have purchased this coverage at least 10x with 10 different products...Would recommend 100%..

A great camera, I originally bought from Amazon without a warranty. I had it for two years and the range of motion went out on it. Could not fix it, so I bought one from BestBuy and bought the 4 year extended warranty with it. But that is why I gave it four stars. It is rthe best pan, tilt,night vision solar powered camera out there hands down. Hope this review is helpful

GeekSquad Protection for four years is a total game-changer for tech peace of mind. With this comprehensive coverage, I never worry about unexpected mishaps or malfunctions with my devices. The convenience of GeekSquad's support team is unmatched—they're always ready to assist with troubleshooting or repairs, ensuring I stay connected without any interruption. Investing in GeekSquad Protection is investing in worry-free tech ownership for the long haul.

Bought for a delicate lighting curtain, haven't use it but having ease of mind knowing I can replace with no issue is no brainer at a minimal price

I don't really like that it's not like a full warranty. If the item gets discontinued in favor of a newer version instead of just replacing it with the newer version they give you what you paid for the original ro go toward something else. Considering Best Buy is a tech store and tech notoriously goes obsolete quickly combined with rampant inflation, the amount you spent on the previous item winds up falling quite short of the newer model. So even after the money you pay for the protection plan you probably will end up spending hundreds more to even get something comparable to what you had. In the end, I guess it still saved me a couple hundred over all but it was frustrating and disappointing. If I couldn't have afforded the difference I would have still been without a security system.

Excellent customer service and knowledgeable! Both people delivered were very professional

I like it I wish our have best sale and low prices so we can buy more

Got the warranty with the echo being that I got an incredible sale. For a fraction of the full price, got extra protection for 4 years. Never know what can happen so well worth it.

It’s a protection plan not much to say having not had used it yet!

Great service my visit was a good visit. Everyone was pleasant and knew the great answer for what I was looking for.

We got protection on our appliances and they are worth it

We got protection plan for our appliances it’s worth it

This protection plan really help thanks best buy for having it

I have been using these cameras and system, for almost 2 years now. I have been really enjoying the ease of the camera system. The battery life of the cameras are amazing. I just ordered one more battery on amazon so I could have 2 on ready standby when I need to change them. I would very highly recommend to those who do not want to deal with wired camera home systems.

I accidentally broke the camera. I took it to the store and they refunded my purchase.