Customer Ratings & Reviews

Have always had knowledge and friendly tech team members. They stay on the job until the customer is satisfied.

Having this protection makes me worry less if something happens.

I'm glad I buy protection for products.I buy cause you never know when something will go wrong.But i'm glad Best Buy honors,The warranties as needed.

This is a really good product. We have three cats and two are Maine Coons and one of those is quite large. The vessel wasn’t tall enough for him and he wasn’t comfortable in it so didn’t use it and did his biz elsewhere so we returned it. The customer service from Litter Robot was great and the app worked well. Two of the three cats were fine with it, just the one ultimately was not. It wasn’t a problem with the unit so still receiving 5 stars. I would still recommend.

Always enjoy Geek Squad protection, can help whenever you need that peace-of-mind service for your products!

1 hour pick up is way better than waiting for shipment from manufacturer. Especially when it’s the same price.

The Greek Squad has always been very helpful to me when something goes wrong with my laptop. Highly recommend.

Not bad product at all was with the $ Would get it again

Definitely should get any protection with any big purchase, the $40 charge for the protection will save you if god forbid you needed a $200 repair

When you buy something like a laptop, buying a geek squad is a must

Well worth the money for this service. It pays for itself, especially you buy from there often.

The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

The geek squad is professional and they know what they are doing. I never have a problem with them, they solve my problems

Our washer and dryer have had some issues and the techs are great. Love the window for the appointments and they are always very professional

The return process was seamless. I brought my lights in that weren't working and immediately helped me with the return.

I've had to cash these in before and I will say I will not purchase another product without a warranty. Easy to use if you if you need it.

Excellent quality and easy to use. My daughter showed me how. After purchase I found a better price

I can definitely write the cost of the plan because very affordable. I can't confidently comment on the service for the ring doorbell because nothing's been wrong thus far and haven't had to use it. But like I said it's very affordable and if something were to happen I'm sure it would be worth it. I can say that I purchased a cell phone not that long ago and got the plan and it did cover my phone 100% all I had to do is send the phone in and as soon as I got confirmation of receiving it and reimbursed me and I purchased another one. Thank you geek squad