Customer Ratings & Reviews

I recently used Geek Squad for a computer repair, and overall, I was impressed with the service. Scheduling an appointment was straightforward through the Best Buy website, and I was able to get a same-week slot at a nearby store.

I haven't had a reason to use this. My husband installed it right away with no problems, So far so great. But i do love the geek squad !

I've been using this for a year, and it's honestly life-changing. It saves me so much time.

They are very helpful and polite, very knowledgeable and take their time to explain everything to make sure you are able to understand fully.

Small but efficient. Love that it has unlimited recording

Geek squad protection is worth it. It's better than manufacturers warranty. I had unexpected device/product problems but I had Geek squad protection and was able to get a replacement. This purchase saved me a lot money.

Excellent service. Have used it a couple of times. No questions and fast service.

I signed up for the 4-year Geek Squad Replacement Plan when I bought a new TV. The best parts of the plan is the peace of mind it gives me. I don’t have to worry about random issues popping up with my devices because I know that if something goes wrong, I can get it replaced without dealing with repairs or waiting around for weeks.

I sure could use a $400 gift card to bad I couldn't of used it today ordering my New phone

Whenever I have a situation with my device, they are there quickly to fix the situation and it’s good to always have. excellent service.

Geek Squad service sets my mind at ease. Always available when needed.

Cameras work great I would reccomend buying the weather protection covers for outside protection against weather elements I bought them a year after purchase Great really makes a difference . I only placed them on the cameras that are not under shaded coverings. Cameras are great battety life is good over a year before i changed battery Highly reccomend Blink cameras.

Worth to get in case of accidents or if you simply want the newer toy.

I’m clumsy as ever and have a teething 9 month old who tries to eat my watch like it’s a piece of food

The agents at geek squad really helped me pit quick amd easy. This service really came on handy when i needed it the most.

Learned that purchasing a warranty is a good investment because technology can fail prematurely.

Come in handy. Life saver considering I live in Florida and we have lightning and power surges quite often.

Really enjoy my Nest Cameras. The ability to connect with other nest products and "works with.." units make life easier. There may be other smart units available, I prefer Google Nest.

I love protection plans because if something happen they will replace it

Amazing protection plans for just as amazing electronics