Customer Ratings & Reviews

Useful for protecting my home appliances beyond what the manufacturer warranty covers. I have pets so it is good that it covers accidental damage.

Have always had knowledge and friendly tech team members. They stay on the job until the customer is satisfied.

I have used the service in the past for products that broke and Best Buy has always been great with replacing items that fail

I purchased it for my icemaker, glad I did. But, I still had to use the manufacturer's warranty first when it broke down after 6 months. After receiving the new one from the factory, it lasted 4 months. I would think that an expensive ice maker would last longer. I took it back to Best Buy and used my protection plan. It was well worth it. I received a full refund for the ice maker because they couldn't replace or repair it.

Very reliable, respectful, knowledgeable always puts customers first

Great service on all of their products! 10 stars! Highly recommend!

Love knowing my system is protected my the geek.squad from Best Buy

Always enjoy Geek Squad protection, can help whenever you need that peace-of-mind service for your products!

1 hour pick up is way better than waiting for shipment from manufacturer. Especially when it’s the same price.

I'm glad I buy protection for products.I buy cause you never know when something will go wrong.But i'm glad Best Buy honors,The warranties as needed.

The Greek Squad has always been very helpful to me when something goes wrong with my laptop. Highly recommend.

This is a great product to have to make sure you have protection

Well worth the money for this service. It pays for itself, especially you buy from there often.

I had a very positive experience with Geek Squad when they repaired my laptop last year. They diagnosed the issue quickly, explained everything clearly, and had it running like new again. Excellent service and communication throughout.

They are always super helpful in everything I come in for.

Great offer at excellent price. Can't go wrong with extra product protection.

Definitely should get any protection with any big purchase, the $40 charge for the protection will save you if god forbid you needed a $200 repair

Excellent quality and easy to use. My daughter showed me how. After purchase I found a better price

I love it! So handy when wanting to hear prayer weather sports etc. Great for beginners

Loved this item, entertaine the kids and adults with putting on music when doing chores.