Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4974 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 4,974 reviews
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan comes in handy. When still breaks down, I'm covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free exchanges! Yes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this! if anything happens to your tech they will replace it . I have used it and it was so hassle free it blew my mind1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection at BestBuy is an absolute must for security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with electronic devises. It takes the worry out of the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly what was wrong with my appliance. They were extremely efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty for protection plan is a good thing to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took care of my problem! So glad I purchased this .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came thru

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fairly Positive they replaced my monitor. Or fixed it, regardless I had and still have that working 100fps monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents transferred my apps from my old computer and showed me how to use the new windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can definitely write the cost of the plan because very affordable. I can't confidently comment on the service for the ring doorbell because nothing's been wrong thus far and haven't had to use it. But like I said it's very affordable and if something were to happen I'm sure it would be worth it. I can say that I purchased a cell phone not that long ago and got the plan and it did cover my phone 100% all I had to do is send the phone in and as soon as I got confirmation of receiving it and reimbursed me and I purchased another one. Thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery was on time and professional. clean up after with no questions asked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Saves you money in the long run!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to warranties on headphones, security cameras, gaming controllers, and small appliances, it's very easy to go through with a simple replacement or a full refund (excluding protection plan) in store credit, which never expires. it's worth it because nowadays technology will break down randomly even if taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We'll see

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used yet but I like having the availability of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is super helpful!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do always stop and think "do i really need the protection plan...???" it depends on what it is, but anything for the kids i typically get it, or for something i know will be used a lot. Its so helpful and ends up being MUCH cheaper than ending up having to replace whatever it is... Geek Squad is always helpful and quick to help as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camaras as great are long distance to detected any car or person

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeksquad Warranty

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comprehensive product warranty provides peace of mind for consumers. Protection against unforeseen malfunctions and defects ensures long-term value. Expert technicians are available to address any covered issues. The claims process is streamlined and efficient, minimizing any inconvenience. Investing in this type of service safeguards your purchase and offers significant benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made me feel safe with my product during power outages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there for me. Thank you Geek Squad thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection plan was the best decision my family and I could’ve chose. We have animals and they will knock our pan tilt camera over sometimes, and for a second we will be scared that it’s broken and what will we do, but almost immediately we are relieved with knowing that if something were to happen. Everything will be okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$!$$$!!!

    I would recommend this to a friend