Customer Ratings & Reviews

Protection plans are great to have and the one from Best Buy the absolute best

Haven’t had a chance to use Geek Squad on current product, but in the past Geek Squad has been fast, courteous, and professional.

A much needed option with current prices to cover repair and/or replacement.

I have purchased several high priced routers to create an access point for my home. Worrying about one or more routers failing has been on my mind. But knowing this protection plan is in place really puts my mind at ease. I don't have to buy plans for each item, as they are automatically added when I buy them. Very convenient!

I've been purchasing extended warranties for years when I purchase any electronic or appliance. Geek Squad has saved me a lot of money on repairs!

Easy set up. App control “normal non tech” person friendly. So far 2yrs in with no issues. Was a big upgrade from old router. Glad I went with this one. Money well spent

Works great just wish my provider had faster service.

Devices work so well i haven't had to use it yet!!!

The new WiFi setup was super easy to do. We have everything hardwired through the mesh system and the whole house is connected wirelessly or wired and it has been very steady.

Haven't had to use it so far...hopefully we won't have to use it, but if we do... I am sure we will be glad we got it! :)

Used this service to replace my Mesh routers. Can’t say enough of how easy Best Buy made the service to use. It took less than five minutes to process my return. Well worth the investment.

Great product works as advertised with 0 issues. Would buy again

Love this service, and with frequent relocations due to employment, it has saved $$$ with mounting and removing the mounting of TVs. Geek Squad product has also been great with no hassle repairing or replacing items we've placed under warranty with purchase. At this point, the warranty is part of our purchase, as the service has been great. A definite must-have.

Always get the protection package! If you don't, your bad

I am so tired of wasting my money on routers after routers after routers and then happen to buy extenders, and then to have to hook up other printers will only print side of the network or

Geek squaaaaaaaaaaaaaaaadddddddddddddddddddddddddddddddd

Loved the product and no hassles to return or replace, Will always deal with best buy and geek squad for eveything

Boys recommend getting the warranties that they offer

Service was great, Geek Squad always takes good care of my needs.

Works great, easy pick up process! Took less than 10 mins to set up.