Customer Ratings & Reviews

Great to have this available with purchases, glad its offered.

Geek squad is an amazingly awesome service. They helped fix my product

Once again, I have been saved by a geek squad protection plan. The quality we see in everyday items are not at all what they used to be. Its good to be able to reply on a solid backup plan when issues come up.

Always impressed with geek squad protection they alway take care of me when i have issues

We have not used it recently, but love the service offered.

I am very impressed with the Geek Squad service—we’ve had damage from power storms in the past and had the damaged item replaced under the service agreement without a hitch.

Geek Squad is fantastic! With electronics and appliances not lasting like they used to, GS has saved me a lot of money the last few years. I highly recommend spending the extra money to cover all your major purchases with Geek Squad.

Very helpful as I get expensive modems and they can go out. I’ve had 2 go out and replaced them with better modems for fractions of the price. It’s well worth it.

Great product. Easy set up and WiFi connectivity and steady

I stand behind all Geek Squad services....this is well worth the purchase on all products.

When you have an extended warranty, peace of mind helps

Love this service, and with frequent relocations due to employment, it has saved $$$ with mounting and removing the mounting of TVs. Geek Squad product has also been great with no hassle repairing or replacing items we've placed under warranty with purchase. At this point, the warranty is part of our purchase, as the service has been great. A definite must-have.

Good services with these warranties. Highly recommended for anything purchased here

Best buys extended warranty is excellent When it comes to appliances, electronics, and anything in general these days. 10 to 20 years ago we were sold a lie from big corporations fleeing the US in search of foreign markets with cheap labor to exploit while telling the locals we bring needed jobs to your country, Quantity is Quality, meaning if it breaks you can replace it cheap. Nothing is cheap any more in the US, the only thing cheap is labor cost for these Big Corporations making a nice profit i foreign countrys. Get the warranty, you will need it.

Easy set up. App control “normal non tech” person friendly. So far 2yrs in with no issues. Was a big upgrade from old router. Glad I went with this one. Money well spent

bought warranty to cover my router. so far so good

Helps with peace of mind may be a good idea for sure.

Haven’t had a chance to use Geek Squad on current product, but in the past Geek Squad has been fast, courteous, and professional.

Ease of mind so I don't have to worry although I haven't used this service yet. I hope it isn't needed but at least it is there.

I was able to get a replacement. I replaced it with a different manufacturer's modem, so it's very good to have it. I get store credit if you change your mind about buying something else or replacing it.