Customer Ratings & Reviews

Great add-on. Easy to use and quick turn around!!!

Geek squad repaired my atv at home. They took care of everything. All I had to to was open the door and they did the rest! Fast too!!

Best Buy is the ONLY place I buy the warranty plans. There is never any hassle if I have to bring an item in for repair.

Geek Squad is fantastic! With electronics and appliances not lasting like they used to, GS has saved me a lot of money the last few years. I highly recommend spending the extra money to cover all your major purchases with Geek Squad.

No problems with the Internet modem I love it very much.

Ease of mind so I don't have to worry although I haven't used this service yet. I hope it isn't needed but at least it is there.

Thought that it was worth the coverage for my new modem $50 for 4 years

Phenomenal service, they fix my issues every time or give me my money back

They attended to my issues and resolved my concerns

Always impressed with geek squad protection they alway take care of me when i have issues

When you have an extended warranty, peace of mind helps

I was able to get a replacement. I replaced it with a different manufacturer's modem, so it's very good to have it. I get store credit if you change your mind about buying something else or replacing it.

I stand behind all Geek Squad services....this is well worth the purchase on all products.

Very helpful as I get expensive modems and they can go out. I’ve had 2 go out and replaced them with better modems for fractions of the price. It’s well worth it.

good to have protection on most products that are quickly dated. it will save you on upgrading

I am very impressed with the Geek Squad service—we’ve had damage from power storms in the past and had the damaged item replaced under the service agreement without a hitch.

So far so good. I've had this almost a year. Not too many interruption. Recommend using the web interface if you need to change anything. App not so configurable.

Great product. Always an easy return if there are ever issues

Excellent service, qualified experts, knowledgeable

I will never buy anything (over $200) from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.