Customer Ratings & Reviews

Very helpful as I get expensive modems and they can go out. I’ve had 2 go out and replaced them with better modems for fractions of the price. It’s well worth it.

Always impressed with geek squad protection they alway take care of me when i have issues

Two Geek Squad employees were very informative before I purchased this service. The sole reason I am not giving 5 Stars is I haven't used the service.

Once again, I have been saved by a geek squad protection plan. The quality we see in everyday items are not at all what they used to be. Its good to be able to reply on a solid backup plan when issues come up.

Geek Squad is fantastic! With electronics and appliances not lasting like they used to, GS has saved me a lot of money the last few years. I highly recommend spending the extra money to cover all your major purchases with Geek Squad.

So far haven't had a situation to use this. But it's good to have.

Bought this for my netgear wifi router... glad I have

I stand behind all Geek Squad services....this is well worth the purchase on all products.

Love this service, and with frequent relocations due to employment, it has saved $$$ with mounting and removing the mounting of TVs. Geek Squad product has also been great with no hassle repairing or replacing items we've placed under warranty with purchase. At this point, the warranty is part of our purchase, as the service has been great. A definite must-have.

Great to have this available with purchases, glad its offered.

Helps all the time in need for the most important things

When you have an extended warranty, peace of mind helps

We have not used it recently, but love the service offered.

Best buys extended warranty is excellent When it comes to appliances, electronics, and anything in general these days. 10 to 20 years ago we were sold a lie from big corporations fleeing the US in search of foreign markets with cheap labor to exploit while telling the locals we bring needed jobs to your country, Quantity is Quality, meaning if it breaks you can replace it cheap. Nothing is cheap any more in the US, the only thing cheap is labor cost for these Big Corporations making a nice profit i foreign countrys. Get the warranty, you will need it.

Great product. Easy set up and WiFi connectivity and steady

Easy set up. App control “normal non tech” person friendly. So far 2yrs in with no issues. Was a big upgrade from old router. Glad I went with this one. Money well spent

bought warranty to cover my router. so far so good

Haven’t had a chance to use Geek Squad on current product, but in the past Geek Squad has been fast, courteous, and professional.

Good services with these warranties. Highly recommended for anything purchased here

I was able to get a replacement. I replaced it with a different manufacturer's modem, so it's very good to have it. I get store credit if you change your mind about buying something else or replacing it.