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Customer Ratings & Reviews

4-Year Standard Geek Squad Protection-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 807 reviews

97%
would recommend to a friend

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Customer ratings & reviews

Page 1, showing1-20 of 129 Reviews mentioning:
  • Rating: 5 out of 5 stars

    Great service

    Posted
    Dashog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Fantastic customer service. This service is amazing and although I'm lucky to have it I hope I never have to use it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Service

    Posted
    Appleuser1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Geek squad has the best service one can offer. Hassle free most of the time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service they provide

    Posted
    Ozzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The service and insurance they provide is great will definitely use when needed tol

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great customer service, it is very helpful to have

    Posted
    MTakacs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    great customer service, it is very helpful to have

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very helpful!

    Posted
    Shaggy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Geek squad has always been helpful and knowledgeable!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service

    Posted
    TMhar22170
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Courteous, knowledgeable, efficient and timely services

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful service

    Posted
    Jackie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have had Greek squad for two years and had to call them twice very helpful

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Extremely helpful

    Posted
    Navarro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Geek squad protection plan helps fix or replace damage devices which cones in handy for a broken screen audio pop etc

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great support

    Posted
    Trhahn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Geek squad offers great support and service for products

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service.

    Posted
    Kachaw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The geek squad from best buy gives you great service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, service has been good

    Posted
    kusdane1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome customer service

    Posted
    Ncgabester
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recommend purchasing the warranty on your electronics. Excellent customer service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Always

    Posted
    Jeanne
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We always but service protection. Helpful and good service!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service

    Posted
    Jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Service was as quick and responsive. I hope all interactions are the same in the future

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great support

    Posted
    BCAD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Team was very helpful when needed. They resolved my issues without hesitation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    efficient friendly service

    Posted
    Pearl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    very helpful and courteous service from each person we worked with. I purchased a floor demo and they were able to get them gift ready before closing on Christmas eve!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent customer service

    Posted
    Zams
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great service for any issues with the purchased product. Easy replacement if anything goes wrong and they can't fix right away.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Service Plan Ever!!!

    Posted
    Riordan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Geek Squad is the greatest help with all my technical needs! Their knowledge is beyond exceptional!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value

    Posted
    dmdavisky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Awesome service. Worth every penny spent for this service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Service was great

    Posted
    diggityMD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Would highly recommend at home install. The store was very helpful in giving a great deal.

    I would recommend this to a friend