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Customer Ratings & Reviews

4-Year Standard Geek Squad Protection-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 807 reviews

97%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 84 Reviews
  • Rating: 4 out of 5 stars

    Awesome customer service

    Posted
    Ncgabester
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recommend purchasing the warranty on your electronics. Excellent customer service.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Geek squad is great

    Posted
    Brobert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Geek squad is great when it comes to protecting purchases.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great customer service

    Posted
    Jr88
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have used geek squad a few times and they are very helpful.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Hope it’s worth it

    Posted
    Fada10
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I hope it’s worth it that’s all I can say for now.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Pleased to have the Support!

    Posted
    daUNC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall. the Geek Sqad collection of Blue Shirt clad busy busy employies that can be found and accessed fairly easily at any Best Buy Store location are polite and very helpful in both answering questions about a wide range of products, or directing you to the appropriate Individual who can best help out. I'm happy to pay the additional fee for the added security and calming of my mind should any unforeseen issues come up!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Protection

    Posted
    Grace
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Added protection for your product with knowledgeable techs

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just in case

    Posted
    Mccarr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I buy the protection plan no matter what for the price why not if something happens its covered

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A bit frustrating to use

    Posted
    Rin4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    In this instance I had a defective sound bar. When I went to take it back in due to not working they didn't just replace my bar with a new one they tried to return it and make me by the bar again. I got it sorted out with the manager but make sure they do it right.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Ease of mind with great protection

    Posted
    Kev13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Never have had to use my Geek Squad protection but I have a feeling of comfort knowing BestBuy is there if I need them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Seems to work

    Posted
    Rake00
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It always seems when i DONT get the extra warranty and protection, something goes wrong. Useful.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Geek Squad

    Posted
    yojo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Best Buy warranty to your appliances. 2-Year program.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good move

    Posted
    Bobby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Decent plan and at a good price. Coverage length is good

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great plan

    Posted
    Matt0567
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great plan for a good length of time. Had to use about 6 months after purchase unfortunately.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Peace of mind

    Posted
    Usha
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought 4-Year Standard Geek Squad Protection for my Bose Sound Bar since it is used a lot and may need repair or replacement at some point. I may save by buying this protection which was much cheaper than the repair cost.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great service

    Posted
    Fonzdrew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    But I haven't had to use it, which is a good thing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The world wide virus

    Posted
    Chucken
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Between Malware and viruses the web has become a sinkhole. It;s good to have some help making it through the maze that is the internet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Hope to never use it

    Posted
    Falkon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Self explanatory. As all insurance is you have it just in case and hope you never have to use it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Warranty

    Posted
    Maria
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We always get warranty on our electrics, just in case. Piece of mind

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Glad for security

    Posted
    Mayra
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I usually love geek squad so I'm glad to see 4 year protection

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A must have for the what if’s

    Posted
    Juanito
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Have always gotten protection for my products but whenever doing a claim for the most part guys at the store have trouble finding product a quicker system would work for faster service

    I would recommend this to a friend