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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1334 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,334 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that best buy òffers protection plans on their devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service/protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the Geek Squad plan. It has saved me more times than I can count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue with chrome book had to purchase this great choice they fixed my issues and called the next day to pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation from the pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to schedule the installation work was done very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection,theres a comfort knowing my purchased items are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is good but depending on what you get, it can get expensive but worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good condition and good quality for your business i would like to share with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to by my product with peace of mind for a few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my issue fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service .Well worth the yearly plan. Fast turnaround time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the service contract for the price is no Brainerd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review. They have a great reputation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use the Geek Squad yet but I feel protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love geek squad, they always help out when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proven Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for peace of mind. Returns made easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet but it adds a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got to use this, as I returned the product I purchased it for, and I haven't had to use the Geek Squad Protection from other products from Best Buy yet, to this day, but it does add a piece of mind for certain pricey products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google TV Pick Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made my order easily online walked assisted to where I needed to go smooth process employees did amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans AAAA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy from Best Buy because of good prices BUT especially for the Geek Squad protection plans. If you only need it once, it is more than worth it. Peace of Mind insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. If anything goes wrong they are always super nice and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this Geek coverage on my first converter box. I brought it back to Best Buy because it stopped working and the Geek Squad overall the item and confirm that it was defective and order that I receive a new one as replacement. I was pleased with this protection; glad I had purchased it.

    I would recommend this to a friend
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