Customer Ratings & Reviews

I love the Geek Squad protection. I haven't with all my major appliances and electronics. They are amazing whenever I need something. Or have a problem they are always there to help.

Love the protection plan and Geek Squad, they weren't able to solve my problem, but quickly got me a replacement and I was out in less than 20 minutes!

For the price, protecting your merchandise for 2 years is the way to go!!

Anything I buy from Best buy I always get the geek squad protection. Especially with pets and children it's always reassuring to have protection on my devices.

We got our son and daughter n law this geek squad replacement plan because you never know when you’re gonna need it we recommend it

Easy to contact service and get answers. Geek squad honor their agreement

I bought a all in one computer and geek squad helped me out ..

as you know technology has the 50/50 chance of going bad. i've never had an issue of my stuff going bad as of yet (knock on wood) but I like the ease of mind knowing my product is secured for years to come. price is always a great deal with bestbuy, mid as well purchase it if you want to avoid the hassle of when unfortunately it does happen and you feel your money is now going down the drain.

I had a lot of things that bought from different places but I have never seen as good quality as the way these people work they are one of the most safe most quality experience Geek squad I’ll go into the store sometime and let people know before you get any merchandise out of the store you better get some warranty because I am so happy the way they treat me an excellent service They treat you like a family excellent service

I have covered my devices with service plans many times through Best Buy and feel confident with having my device covered for four years now.

Getting 2 or 4 years protection plan from geek squad is very affordable and peace of mind of item you purchased.. great plan, very fast action when something happens to your item.

Great device love Alexa and the Geek Squad warranty is better than Amazons.

I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! Spend the extra cash for this - especially for Computers / Tablets / TVs / Washers / Driers - Stuff that gets used A LOT... I have been using this service for years. EXCELLENT.

I love Geek Squad’s guarantee and the team members that work for this unit are really knowledgeable. I happy recommend choosing the protection plans offered; sure it may cost a little more but if you can afford it, it’s worth it. I have been purchasing from Best Buy for years and I always chose to go with the Geek Squad Guarantee that if they can’t fix it they will replace it within reason.

Very knowledgeable, and are quick to answer questions and helpful as well.

the geek squad personel was excellent. helped me with my instalation and tooks his time to explain everything and showed me step by step what he was doing. excellent customer service

It's a great product to have for your electronics in your home! It helps you to keep all electronics and just about everything in your home operating smoothly in your home!

When returning the Beats ear pods it was easy & fast just the way I like it. The cashier was very pleasant & knowledgeable. Thank you!

I love their services. I don't have to pay for delivery and installation on future purchases at Best Buy. They have been concise in explaining the products I've purchased as well as the installation.

I love how long you have support from the squad. Usually all issues are addressed in the first year but something always comes up unexpectedly and they are always there to help