Customer Ratings & Reviews

Easy to contact service and get answers. Geek squad honor their agreement

I have covered my devices with service plans many times through Best Buy and feel confident with having my device covered for four years now.

One thing I’ve learned about Best Buy with the extended warranty if your planning to use the product and it’s pricy invest in this because I’ve had a printer go bad and other electronic stuff and they look at it tell you to go get another then they actually transferred the remaining warranty to the new one

the geek squad personel was excellent. helped me with my instalation and tooks his time to explain everything and showed me step by step what he was doing. excellent customer service

I love their services. I don't have to pay for delivery and installation on future purchases at Best Buy. They have been concise in explaining the products I've purchased as well as the installation.

It's a great product to have for your electronics in your home! It helps you to keep all electronics and just about everything in your home operating smoothly in your home!

I love how long you have support from the squad. Usually all issues are addressed in the first year but something always comes up unexpectedly and they are always there to help

When returning the Beats ear pods it was easy & fast just the way I like it. The cashier was very pleasant & knowledgeable. Thank you!

Very knowledgeable, and are quick to answer questions and helpful as well.

I bought a all in one computer and geek squad helped me out ..

Their protection plan is great. Got a 4yr and started having problems after the 3rd year. Went into bear buy w my receipt and broken unit. Viola-waljed out w a brand new unit. Easy Peasy Lemon Squeezy!

Great device love Alexa and the Geek Squad warranty is better than Amazons.

Great if you need it after the manufactures warranty expires. It also covers thing the manufacturer doesn't. If you have to call you get to speak to a tech in the usa

I was very pleased with the service to repairing my laptop. Looks as if it is brand new. Will be using Geek squad in the future for all my computer repair.

The agents will be helping me set up my new Laptop and switching my information over from my Desk top computer.

Haven't had to use it yet, terms are good. And it's a excellent value.

Everything I buy from Best Buy I get a geek squad protection just in case some faulty manufacturer product comes my way. The protection is awesome with a lot of peace of mind.

Geek squad came and install my TV mount and then the TV and then the Roku and make sure everything was working before they left! Best product you could buy is Geek Squad total tech support!!

Works so good . Love it . Couldn't ask for a better product

Really impressed with overall protection and customer service