Customer reviews
Rating 4.7 out of 5 stars with 127 reviews
(127 customer reviews)to a friend
Rated 1 out of 5 stars
Refused to fix the problem that was caused by them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an amplifier installed on the back of the back seat of my Mini Cooper. The installer had said he had left enough black on the cables so that I could still fold the seat down. A year later when I folded the sit down for the first time the RCA cable broke off inside of the amplifier. I called the hotline and I was told to just go to the Best Buy and they would fix it. I drive to my local Best Buy where I had it installed and they said there was nothing they could do about it because they currently did not have an installer working there and that I would have to drive an hour to another store to have them fix it. I definitely would never buy the protection plan if I purchase anything else from Best Buy
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
alpine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good bad customer service i did not like this product also
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was made to buy your warranty or yall would not help me!!
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
missung cables and no output when installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.missing harness and blown outputs when hooked up.!
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
PIONEER RADIO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While it lasted for 4 years until finally won't turn on anymore, I had to go back to the store two times to have it fixed. I out of warranty so I won't suggest this radio to anyone.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friend