Customer Ratings & Reviews

The agents were always in contact and made our schedules better great job

The technicians are very helpful and patient. They don´t stop until the problem is solved. It is an excellent service.

Wonderful recommendations on everything from start to finish

The original car stereo that I purchased was defective. Best Buy was was awesome and worked with me to try and get the unit working but to no avail... They then allowed me to choose a different manufacturer that was on sale for the same price as the original purchase. Thanks Best Buy. No hassles at all. Very satisfied. The Geek Squad protection was exactly what I expected.

I can't say enough good things about Geek Squad car audio installation service in Fairfax, VA. The guys who work here are friendly, creative, fast, amenable and thoughtful. I like doing things myself, but these guys are so good that's much more fun to take products to them to install and to learn from how they do it. I recommend them very, very highly.

Quick service and was able to answer questions about my computer that day

I always purchase the extra or extended warranties when i buy any products that are eligable. I believe that this extra or extended service is a very reasonable insurance for said products & would suggest to all customers to purchase it when you can.

Installation was so smooth, and even the audio in my car got improved.Able to connect with bluetooth,Aux,USB.....I Liked it

Great service very helpful and very friendly customer service

They repair my unit Very fast and very nice people

Awesome specialist friendly and willing to answer all questions.

You should always get the warranty for added protection

Geek squad always delivers highly recommended for any device

Gives me peace of mind with the geek squad protection

Best product there is works for what I need it to wouldn’t buy any other

Warranties are a must for electronics, and Best Buy has some the best warranties you can get. Had a problem with an item before and it was replace and fixed before I could say anything. Good idea to get the warranty fo the most amount of years as you can. That way your guaranteed that product for those amount of years.

The geek squad installed my radio and speakers and amp. They did a good quality super. Super neat and fast. I would recommend using them.

I would not purchase a car radio receiver without this protection. They have many funtions and require electronics to work pretty hard. I have had to use it and it saved my over $300

Highly recommend getting Geek Squad protection. It's a 4 year product warranty, but a lifetime install warranty. I've had problems with the wiring in my car after the warranty expired, and they quickly fixed the issue without charge. Highly satisfied.

The warranty should start after the manufacture warranty expires and not at the same time. If your item breaks during the manufacture warranty Bestbuy will replace it hassle free which is outstanding, never have had any problems with that